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Sony LocationFree / Vista installation problem: The wizard was interrupted before LocationFree Player could be completely installed

Posted on 2009-05-09
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Last Modified: 2012-05-06
I'm getting this problem when installing the locationfree software, but I know it's a Windows problem... possibly a registry or something...

I have had this app working on Vista before, just I recently decided to rebuild the laptop...

"The wizard was interrupted before LocationFree Player could be completely installed"

Anyone any idea's?
InstallError.jpg
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Question by:Cuteadder
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Expert Comment

by:uucknaaa
ID: 24343762
Without any information on you hardware, I'd start at the Location Free Support site here:
http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=54
 
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Author Comment

by:Cuteadder
ID: 24345396
ha yes!

well it's a sony vaio too... but this is a XP/Vista/7 problem - I've sorted it before...

When I contacted Sony support they said it does not work with Vista... apart from the fact I have had the program running and fully working with Vista for the last six months!

there are other programs that have this problem with Vista, how are they sorted? I'm sure last time it was a problem with permissions within the registry...
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Author Comment

by:Cuteadder
ID: 24348504
Anyone any idea's?
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Expert Comment

by:uucknaaa
ID: 24354668
Well .. you could try some things involving user rights:

  -  Start the installation program using the "run administrator" option
  -  Try installing the program in a directory where you have complete rights, like "program data"
  -  Disable UAC in the control panel "User" settings
  -  You could try setting the compatability mode options to something like "Windows XP"

If non of this works, let me know.
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Author Comment

by:Cuteadder
ID: 24373663
tried the run as admin
disabled uac
tried all compatability modes
can't install anywhere different

tried loads of this off google, last time I sorted this myself!
I'm sure I downloaded a registry fix or deleted a registry key and it working perfect after that...
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Expert Comment

by:LeeTutor
ID: 24378500
This MS article doesn't say what operating systems it applies to, but it is about another application attempted install with the same error message, and the solution involves a registry tweak:

http://support.microsoft.com/kb/836724
You may receive a "The wizard was interrupted before Microsoft SQL Server Notification Services could be completely installed" message when you try to install SQL Server 2000 Notification Services
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Accepted Solution

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Cuteadder earned 0 total points
ID: 24378616
When talking to Sony help they forgot to mention they have a new edition of the Location Free software!

Thank you for everyones help!
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