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Lightning storm killed Router

Posted on 2009-05-09
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Last Modified: 2013-11-09
We had a lightning storm here yesterday which killed my Router. After installing a new router and checking my computers (6) that were attached to the old router I am having problems with one. I get the message A Network Cable is Unplugged, I checked the cable and its fine. The Ethernet is onboard so I disabled it and installed a pci ethernet card. I am still getting the same message "A Network Cable is Unplugged". Any suggestions would be appreciated. I hope my board is not damaged although everything else appears to work well.

Phil

Dell Dimension 2400, XP pro
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Question by:philschwartz
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by:rettif9
ID: 24344366
Check in device manager that the integrated NIC is disabled and that the new PCI NIC has no issues. Then check your TCP/IP settings for proper configuration.
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rettif9 earned 250 total points
ID: 24344394
Assuming that the Local Area Connection property sheet is configured to use the correct NIC and that you have found no TCP/IP misconfiuration or corrected it. the next step is to open a command Start -> run -> type cmd. at the prompt type ipconfig /release then when you get a new command prompt type ipconfig /renew. Or you can click the Local area connection icon in the sytem tray and click repair or you can just reboot. This should re-establish the connection.

rettif9
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Expert Comment

by:DTAHARLEV
ID: 24344542
Unplugged cable is usually either:
- crossover cable used with a switch that has no automatic switchover port, or it's connected to the external port by mistake;
- bad cable;
- not negotiating the speed correctly.

move the speed of the card (properties of the NIC in device manager, advanced) to 10-mbs / half duplex and see if it connects, and take it from there (move to 100, fdx etc.)

also obviously try a different port and a different cable.
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Author Comment

by:philschwartz
ID: 24344895
I checked the device manager, the integrated NIC is disabled and that the new PCI NIC has no issues. When I type ipconfig /release at the command prompt the response is: "The operation failed as no adapter is in the state permissible for this operation".

The repair option is grayed out so I cant click on it.
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Assisted Solution

by:DTAHARLEV
DTAHARLEV earned 250 total points
ID: 24344925
nono, the ipconfig thing is only good once you have a PHYSICAL connection. did you try and downgrade it to 10/half? and replace the cable / port?
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Author Comment

by:philschwartz
ID: 24345004
I downgraded to 10/half and replace the cable port still, no change happened. I then rebooted and still no change.
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Expert Comment

by:DTAHARLEV
ID: 24345231
So you tried it on a different switch port, using a different cable, and still no luck? Did the surge knock out the computer? Again, this is a physical issue, not TCP/IP or anything.
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Author Comment

by:philschwartz
ID: 24345379
I was starting to get very frustrated over this so just for the heck of it I changed the pci NIC. That was the problem, all works fine again. What are the odds of a bad pci NIC? I then checked the integrated NIC again and it's still bad, so I will have to assume that the surge killed the integrated NIC.

Thank you,

Phil
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