Solved

HP Pavilion a1129n blue screens after SP3 upgrade

Posted on 2009-05-10
15
712 Views
Last Modified: 2012-05-06
I have wiped the system clean and when I go to install the updates it works great until sp3 is installed and then it blue screens ... I don't have any other security software installed. I'm running WinXP Media Center edition. Is there a way to disable the sp3 install instead of saying it has a update to install
0
Comment
Question by:jploessl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 4
  • 3
  • +1
15 Comments
 
LVL 39

Expert Comment

by:PUNKY
ID: 24349352
Can you boot system into safemode? If so, try remove SP3 there see if it helps.
0
 
LVL 7

Expert Comment

by:Cuteadder
ID: 24349397
change the auto update settings to be turned off completly... as you can see if only causes problems!
0
 

Author Comment

by:jploessl
ID: 24349468
I was able to uninstall SP3 off the system, but would like to find a way to install it without it blues screening when I reinstall SP3... any thoughts
0
Business Impact of IT Communications

What are the business impacts of how well businesses communicate during an IT incident? Targeting, speed, and transparency all matter. Find out more in this infographic.

 
LVL 39

Expert Comment

by:PUNKY
ID: 24349482
0
 

Author Comment

by:jploessl
ID: 24350117
I'm running a amd processor and when I look in the folder it doesn't show the "intelppm file" so I renamed the amdk8 file. Still have the blue screening
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 24350126
Then, I run out of idea though. Sorry.
Have you chatted with HP tech support?
0
 

Author Comment

by:jploessl
ID: 24350150
not yet... thanks
0
 
LVL 7

Expert Comment

by:Cuteadder
ID: 24350169
Boot into Safe Mode by pressing the F8 key when starting your PC
In Windows Explorer navigate to C:\Windows\System32\Drivers, and locate the amdk8.sys file
Rename the file to something else, such as amdk8.sys
Reboot the PC

or

Restart your computer in safe mode.

For more information about safe mode in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
315222  (http://support.microsoft.com/kb/315222/ ) A description of the Safe Mode Boot options in Windows XP
Click Start, click Run, type regedit, and then click OK.
Locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\amdk8
In the right pane, right-click the Start entry, and then click Modify.
In the Value data box, type 4, and then click OK.
Exit Registry Editor.
Restart your computer.
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 24352161
See if this MS article helps>

"Error message after you upgrade a computer that uses a processor other than an Intel processor to Windows XP Service Pack 2 or to Windows XP Service Pack 3: "STOP: 0x0000007E":
http://support.microsoft.com/kb/953356/en-us

Also >
"Get around BSOD after xp sp3 install":
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_23399898.html


In particular the article referred to by r-k  >>

http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=operating_systems&articleId=9085358&taxonomyId=89&intsrc=kc_feat
(Windows XP SP3 reboot hell )
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 24352226
From the last link in my comments above, this article by a MS MVP should be helpful >> 

"Does your AMD-based computer boot after installing XP SP3?" :
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx
0
 

Author Comment

by:jploessl
ID: 24353783
No the system will not boot after SP3 is installed ... it tries but it just keeps recycling
0
 

Author Comment

by:jploessl
ID: 24353792
Jonvee I haven't been able to try your last suggestions yet.
0
 
LVL 27

Accepted Solution

by:
Jonvee earned 500 total points
ID: 24355855
Ok.  Well it'll probably take a while, so good luck.
0
 

Author Closing Comment

by:jploessl
ID: 31579949
thanks for your help
0
 
LVL 27

Expert Comment

by:Jonvee
ID: 24451377
You are welcome.   Thank you.
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question