Solved

OWA will not load at all after recreating virtual directories.

Posted on 2009-05-10
13
736 Views
Last Modified: 2012-05-06
Hi everyone,

OWA was not loading at all so we recreated all of the virtual directories with the metabase explorer method. The directories were recreated however now you don't even get the owa login page.
Thanks for your help.
0
Comment
Question by:cireduran
  • 6
  • 3
  • 2
13 Comments
 
LVL 4

Expert Comment

by:aletjolly
ID: 24349891
What is the result when you try to browse /exchange from the IIS itself.
If in case forms based authetication is enabled in Exchange System Manager, please disable it for testing. Also deselect the box for SSL from default web site of your IIS
0
 

Author Comment

by:cireduran
ID: 24349926
Ok so I reselected the ssl option and now I can get to the page but it will not load any content. I should note that this is a front end server.
0
 
LVL 4

Expert Comment

by:aletjolly
ID: 24349945
Hello Duran,
As now you have told that there is a front-end Server, kindly give me a brief idea about the topology.
And i didn't ask you to reselect the SSL option, but deselect (uncheck) it
0
 

Author Comment

by:cireduran
ID: 24384306
Sorry for the delayed response.  So we have two servers running exchange. One as a front end one as a back end. Users are able to get to the front end box but once you click to login we get page cannot be displayed. Recently on the backend server we set the hostname using the sethostname command.
thanks for the help
0
 

Author Comment

by:cireduran
ID: 24399935
We have a front end and a back end exchange server. We recently used the sethostname feature on the back end server in order to become pci compliant. It seems after this task we are able to get to the login page on the front end but then it gives us the page cannot be displayed after.
0
Give your grad a cloud of their own!

With up to 8TB of storage, give your favorite graduate their own personal cloud to centralize all their photos, videos and music in one safe place. They can save, sync and share all their stuff, and automatic photo backup helps free up space on their smartphone and tablet.

 
LVL 36

Expert Comment

by:Jian An Lim
ID: 24400637
have you try to reinstall IIS ?

http://support.microsoft.com/kb/320202
0
 

Author Comment

by:cireduran
ID: 24402582
is this on the front end or the back end?
0
 

Author Comment

by:cireduran
ID: 24412595
Please let me know if I can provide any additional information.

Thanks for your help
0
 
LVL 36

Expert Comment

by:Jian An Lim
ID: 24416673
sorry,...
try on the front end server first. as you browse your front end server using OWA
0
 

Author Comment

by:cireduran
ID: 24450378
Hi limjianan, sorry for the delayed response but the front end server also has other production websites so this is not an option for us at this time. We have decided to go ahead and move owa to the existing exchange server (backend) remove the front end. Do you happen to have some instructions on this? If not I will repost the question.
Thanks for your help
0
 
LVL 36

Accepted Solution

by:
Jian An Lim earned 500 total points
ID: 24450989
If the server is a frontend then you do not have to do anything other than use add/remove programs to remove Exchange.

However if it was the first server then you should ensure that you follow the process in this KB article, just in case: http://support.microsoft.com/default.aspx?kbid=822931


as long as you able to access http://<backendserver>/exchange you will be right.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Local Continuous Replication is a cost effective and quick way of backing up Exchange server data. The following article describes the steps required to configure Local Continuous Replication. Also, the article tells you how to restore from a backup…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now