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USB IO error 64 bit vista

Posted on 2009-05-10
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Last Modified: 2013-12-01
having a major problem with a usb mass storage controller issue . be it a memory stick or an external HD. they work  occasionally but 99% of the time come up with :

k: is not accessible.
The request could not be performed because of an I/O error.

Only seems to be vista 64 bit as they work fine in me ol XP box.

I'm thinking Drivers ?

Any 1 experienced  this. Its a  intel I7 2.6 with a gigabyte UD3 MB.
Also got a card reader plugged in would this affect the onboard usb's like this

Kramer
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Question by:Kramer8u
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Assisted Solution

by:althakar
althakar earned 80 total points
ID: 24352481
so do mean ur mass storage is not working in ur xp and it works in vista 64 bit.??

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Author Comment

by:Kramer8u
ID: 24383106
nah  i added that to rule out the drives themselves.

It seems that whether it be a usb drive or a esata drive when trying to access the drive via drive letter i get the above error,

So I dunno why  both esata and usb drive will not work
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Author Comment

by:Kramer8u
ID: 24383117
only have a problem in Vista 64bit ( business edition )
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Accepted Solution

by:
Kramer8u earned 0 total points
ID: 24436906
I solved this myself , the second time latley ,, hrm

For anyone experiencing this , it is due to the  motherboard or D/L chipset drivers you install after the OS install is complete.

You have to Roll Back the Drivers for each usb controller listed in device manager aswell as each ATA controller if sata drives also present this symptom to the Windows Standard or default windows driver.

In vista
Click Start button/windows logo
right click computer then click properties, click  device manager top left (first task)
Expand USB controllers (very bottom)
right click each host controller( e.g.  intel 80203 ( ICH8 family)USB )
select properties
Select 3rd tab Driver
then click "roll back driver" and confirm

Repeat these steps for each controller
Also repeat these steps for section ATA /ATAPI controllers listed if your having problems with E-Sata drives

Kramer Out
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Expert Comment

by:althakar
ID: 24438083
excellent job....
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