Picture lost after sending word file to the spooler

Hi all,

I've got a little problem regarding Microsoft Word 2003 installed on a Windows Server 2003 terminal services farm. On this farm a couple of virtual desktops running Office 2003. The customer generates word files from a database. This database pastes bitmap pictures (approx. 500KB ) in the word files. When opening the word file, the bitmap picture is shown. When you want to make a print of this document (doesn't have to be a printer; it can be a PDF writer) anmd send it to the spooler, the bitmap is not printed and it is deleted in the word file.

However when you save the bitmap file as a smaller jpg file, it isn't a problem and the file is printed well. When you open it it i.e. in Word Viewer 2003 there is not a problem neither. It is only in Word 2003. Printing in Word Viewer or using jpg files is not an option, because everything goes automatically. does anybody have a suggestion?

Thnx in advance.
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sprengyAsked:
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bob_the_builderCommented:
Try either :

On your right menu, under File, should be print settings or page settings. In there is a tab to check or uncheck that says, "Print text only" and you need to uncheck that tab

OR

If you are printing in word, make sure that you check that it has photo settings checked to print. In office 2003, select tools and then options from the drop down menu. Under the print tab, select the drawing options check-box in the 'include with documents section'. Your photos should now print on page

Cheers,

Bob
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bob_the_builderCommented:
Hi sprengy,

How did you get on with the above, are you still having problems?

Cheers,

Bob...
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