Picture lost after sending word file to the spooler
Posted on 2009-05-10
I've got a little problem regarding Microsoft Word 2003 installed on a Windows Server 2003 terminal services farm. On this farm a couple of virtual desktops running Office 2003. The customer generates word files from a database. This database pastes bitmap pictures (approx. 500KB ) in the word files. When opening the word file, the bitmap picture is shown. When you want to make a print of this document (doesn't have to be a printer; it can be a PDF writer) anmd send it to the spooler, the bitmap is not printed and it is deleted in the word file.
However when you save the bitmap file as a smaller jpg file, it isn't a problem and the file is printed well. When you open it it i.e. in Word Viewer 2003 there is not a problem neither. It is only in Word 2003. Printing in Word Viewer or using jpg files is not an option, because everything goes automatically. does anybody have a suggestion?
Thnx in advance.