Solved

Users Denied Internet Access

Posted on 2009-05-11
5
286 Views
Last Modified: 2013-11-16
Some new users are being denied access to the internet from some machines (no patten evident)

The message returned for denied user is ...

403 Forbidden - The ISA Server denies the specified Uniform Resource Locator (URL). (12202)
Internet Security and Acceleration Server

Any Ideas ?
0
Comment
Question by:Optimus-IT
5 Comments
 
LVL 5

Expert Comment

by:karstieman
ID: 24352563
Try to turn off the 'authenticate unknown users' feature in the incoming web request properties of ISA.
If users can connect to the internet you know it's an autentication problem.
0
 
LVL 26

Expert Comment

by:jar3817
ID: 24354107
What urls are they trying to get to when then get this message?
0
 

Author Comment

by:Optimus-IT
ID: 24354411
This problem relates to all new users on some machines.
The problem covers all URL's - When the problem is in play  there is NO Internet Access.

The problem only effects new users.
Some new users get  internet access from some computers (they computers which they do not get access do allow other older users.
Some new users do not get internet access at all.





0
 
LVL 51

Accepted Solution

by:
Keith Alabaster earned 500 total points
ID: 24357917
knowing the version of ISA being used would help somewhat.
However, check that the proxy settings are being enforced for the new users  ie proxy ip address and port number - default is 8080

0
 
LVL 51

Expert Comment

by:Keith Alabaster
ID: 24361418
Thanks :)
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Outlook keeps opened file locked 2 56
Add Mac address reservation to Sonicwall TZ 210 router 1 47
Martian Packets Unix 5 34
Can't ping New Linux Servers 40 32
Data center, now-a-days, is referred as the home of all the advanced technologies. In-fact, most of the businesses are now establishing their entire organizational structure around the IT capabilities.
PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now