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Is there anyway we can break SAGE Manager password?

Posted on 2009-05-11
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Last Modified: 2013-12-11
I need to restore an old backup for one of my clients. After restoring it they realised that they haven't got the user or Manager passwords for that old company (from 2006) as the users have left. Is there any way to break or reset these passwords?

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Question by:MSWarrior
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12 Comments
 
LVL 13

Expert Comment

by:Nick Denny
ID: 24352686
You can access the user passwords if you login as Manager.
If you do not have the manager password, Sage can acccess this for you for a fee.
The default is just blank so try this first.
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Author Comment

by:MSWarrior
ID: 24352786
Thanks Nick, even the Manager password was reset to somehing else. And I know that Sage can decode it for a small fee but that will take good couple of days and that will be my last option. I have heard of some applications online that can break Sage passwords but can't find it.
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LVL 13

Expert Comment

by:Nick Denny
ID: 24352878
There are "Sage Password Recovery" utilities available although I cannot say how effective these are.
Googling will no doubt offer up some options there.
I would expect a fee for these, but would stress that unless they are written by Sage, I would err on the side of caution.

Also, as you probably know, it is also against EE policy to link to any kind of "cracking" software (except those paid for utilities).

Best of luck

Nick
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LVL 13

Expert Comment

by:Nick Denny
ID: 24352915
In fact this utility:
http://www.softpedia.com/get/Security/Encrypting/Sage-Password-Recovery.shtml
claims to recover the password.

>>"Sage Password Recovery is a utility that will allow you to recover passwords from Sage. If you have a single user company, the password will be shown. If you have Access Rights enabled, all of the usernames and associated passwords will be shown."

The trial offers up the first 2 characters which may trigger someones memory ....

Full version is £50.

Again, no idea how good this is - I have never used it - the rating is 2.5/5 from 28 users so doesn't appear that great.

Best of luck

Nick
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LVL 13

Expert Comment

by:Nick Denny
ID: 24352924
The authors site is here:
http://www.chrismillard.com/software.php
with later versions.
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LVL 6

Author Comment

by:MSWarrior
ID: 24352940
Thanks Nick but I have already tried this software with no joy. When I try to run the extracted .exe it gives an error message saying that the "Comdlg32.ocx or one of its dependencies is not correctly registered: a file is missing or invalid".
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LVL 13

Expert Comment

by:Nick Denny
ID: 24352969
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LVL 6

Author Comment

by:MSWarrior
ID: 24353188
Thanks Nick, it did resolve that error message but now when I run that software it says "Your SETUP.DTA is not a know version". As I am trying to run it on Sage Accounts 2009, I think that software is for breaking into the older versions.

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LVL 13

Expert Comment

by:Nick Denny
ID: 24353375
Which version did you try?
There is a v12 on the authors site, although I cant see a trial there.
Here is a link for v10
http://wareseeker.com/Security-Privacy/sage-password-recovery-10.0.zip/447992
or you may want to try these people at £25.
http://www.d-trak.com/line50pw/

But I am guessing you have been to all of these .....
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LVL 6

Author Comment

by:MSWarrior
ID: 24353799
We are using V15 and I don't think there is anything out for this version yet.
Yes I have looked at these links and the wareseeker link doesn't work anyway.

Thanks..
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LVL 13

Accepted Solution

by:
Nick Denny earned 500 total points
ID: 24354118
I thought as much.

>>"We are using V15"<<
- sorry, I meant which recovery version as it seems v12 is the latest.

I can only suggest that you may contact the author of the recovery software at
http://www.chrismillard.com/mambo/index.php?option=com_contact&Itemid=3
or wait for Sage as you mentioned earlier.

Cheers

Nick
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LVL 6

Author Closing Comment

by:MSWarrior
ID: 31580065
Nick, Thanks for your help. At the end, I had to restore an older backup of the time of when a curent user remembered her password, and found the info Auditors were after. But still no joy with the Manager login, so will have to try one of the paid services.
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