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Backup Exec won't overwrite jobs on RD1000 catridge.

Posted on 2009-05-11
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Last Modified: 2013-12-01
I can't get Backup Exec 12 to overwrite backup files on our 120Gb RD 1000 catridges. We have two catridges and we do a backup to one of them on a Tuesday and the other on a Friday. What I want is for the backup to automatically overwrite the existing backup files once there is insufficient space left to take the running job. The data size is around 50Gb. I have a removeable backup to disk folder with append and overwrite protection seth to 0 days. I have tried changing the maximum backup file size to various sizes and telling it to 'overwrite recyclable media before scratch media' but whatever I do, when the catridge has insufficient space to complete the job, it asks for another cartridge before it will overwrite the other backup jobs on the current one. can anyone advise what the correct settings hsould be to achieve this? Thanks.
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Question by:plokij5006
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by:honmapog
ID: 24358518
What is the drive filling up with IMG folders or B2Dxxxxx.bkf files?
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by:plokij5006
ID: 24376572
There are lots of folders called IMG000040 etc. which contain MS Exchange backup files, not in an archives but simply the edb, chk and stm files with some dll files and logs and then there is a folder called Veritas with a subfolder called B2D which contains lots of archives with names like B2D000054.bkf.
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by:kfarhang
ID: 24376859
Have this exact same problem. RD1000 appears to be filling with exchange data and failing to overwrite.  It will run out of space and stall at loading media.
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by:honmapog
ID: 24377388
Check registry key HKLM\Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\Misc\AutoExpireGRT. Make sure you have that key and it is set to 1.
That should allow deletion of the IMG folders.
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by:plokij5006
ID: 24383284
Thanks for your response. I have that key and it is set to 1. Any other ideas?
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honmapog earned 2000 total points
ID: 24388025
What path have you defined the Removable Backup-to-Disk on? Is it the veritas subdirectory on the RD1000?
Have you set up your backup job to overwrite or append? I'd set it to overwrite.
I'd set the overwrite protection and append periods at least 1 hour instead of 0 hours.
Do all those bkf files and IMG folders correspond to media in the "All Media" section the Media tab in Backup Exec? If you have media on the RD1000 that no longer appear in Backup Exec, delete them from the RD1000 cartridge.
Do the reverse as well. If you have entries in "All media" for which you don't have corresponding files/folders on the RD1000, then delete the Media in Backup Exec. Before you can delete them you need to move them to the "retired media" media set.
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by:plokij5006
ID: 24394178
In answer to your questions:
1) the RB2D is defined as being the drive letter of the RD1000, the veritas subdirectory was not created until the first backup job ran.
2) The backup jobs are set to overwrite.
3) The overwrite and append protection periods are both set to 1 hour (previously 0 hours)
4) I have cleared out all references to media from SBE except those that are currently on the RD1000 cartridge.
I will run the backup job again tonight and upadte you, it won't be until Monday now though, I hope that is okay.
Thanks
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by:plokij5006
ID: 24537190
Hi, sorry for the delay in responding. The backup has done the same since my last post. It fills the cartridge and then asks for another, it will not overwrite. Any more ideas?
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by:honmapog
ID: 24554893
Symantec have pusblished a new KB about RD1000 cartridges filling up with IMG folders. See http://seer.entsupport.symantec.com/docs/324190.htm. It looks like this may apply to your situation.
Currently there only is a workaround available.
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Author Comment

by:plokij5006
ID: 24557589
I am not using GRT on these backups. What I have decided to do is to recreat the jobs, media set etc. in line with the recommendations in this article

http://jchome.info/Geeksquad/?p=34 

I have deleted the backups from both catridges and started from scratch, hopefully this might work. I will update you once I know. Any other ideas in the meantime would be appreciated.
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