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Offline Address Book and Microsoft Office 2007 NOT Working

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Last Modified: 2012-08-14
We have a user who is using Microsoft Office 2007 and his address book is not
working off-line. Is there any reason why?

We have Outlook 2003 users and they seem to be ok.
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Top Expert 2009

Commented:
Are you getting any error messages at all?
Top Expert 2009

Commented:
There are a number of question/answers here on how to configure and trobuleshoot Offline address book problems

http://support.microsoft.com/kb/841273

It may help

Cheers,

Bob
Manpreet SIngh KhatraSolutions Architect, Project Lead
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Top Expert 2013

Commented:
Oulook 2007 uses URL funda.
Let me ask you if the OAB is configured for Web-based distribution?
Are the .lzx files being generated on the Mailbox server and then transfered to the CAS server?
What is the error that a user with OL2k7 gets if he tries to download OAB?
If we do a Test E-mail Auto Configuration do we get asucessful response from the Autodiscover service?

Author

Commented:
Rancy:
We have not configured Autodiscover service, we do not need it now.

We have enable Public Folder Distribution but not Web Based Distribution.

What are .lzx files and which directory do they normally reside in?
Solutions Architect, Project Lead
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Top Expert 2013
Commented:
This one is on us!
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Author

Commented:
So in this case we are not using the AutoDiscover. Will OAB still work with Outlook 2007 and  Exchange 2007?

I heard somewhere that with Outlook 2007 and  Exchange 2007, WEBDAV is used to access OAB, is that correct?

I know for sure Outlook 2003 uses Public Folders to store the OAB but Outlook 2007 does not.

Can someone give a definitive answer please? Thanks


Manpreet SIngh KhatraSolutions Architect, Project Lead
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Top Expert 2013

Commented:
yes Outlook 2007 requires Web based distribution
Manpreet SIngh KhatraSolutions Architect, Project Lead
CERTIFIED EXPERT
Top Expert 2013

Commented:
If the issue is resolved can close the issue and distribute the points...... :-)
Manpreet SIngh KhatraSolutions Architect, Project Lead
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Top Expert 2013

Commented:
Any updates ?
Manpreet SIngh KhatraSolutions Architect, Project Lead
CERTIFIED EXPERT
Top Expert 2013

Commented:
Any updates on the issue ?
Manpreet SIngh KhatraSolutions Architect, Project Lead
CERTIFIED EXPERT
Top Expert 2013

Commented:
As the issue is resolved can close the issue and distribute the points...... :-)
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