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Exchange 2003 undeliverable email for employees that left the company

Posted on 2009-05-11
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Last Modified: 2012-05-06
Hello,

I have query based distribution list in AD (Exchange 2003). I have deleted months ago some user accounts that left the company. However when I send mail to that query DL, I always get an undeliverable mail for these users. Is there a way to get rid of this?

Thanks
S.
SMTP:IMCEAex-_O=MAIL_OU=AG_CN=RECIPIENTS_CN=firstname+5FLastname@domain.com;

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Question by:slimard
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Expert Comment

by:RickEpnet
ID: 24354882
Have you purged the mail boxes in the system manager?
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Expert Comment

by:robwetz
ID: 24354911
Do they show up when you click "preview"?
They were deleted, not disabled, correct?
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Author Comment

by:slimard
ID: 24355145
It was purged and it does not appear in Preview. This is also happened when you a send a meeting request to a manager and that his assistant is not working in the company. you get an undeliverable for the assistant email address
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Expert Comment

by:Manpreet SIngh Khatra
ID: 24355277
IF you go to ADUC do you see the users listed in the member list of the DL?
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Rajith Enchiparambil earned 125 total points
ID: 24355280
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Expert Comment

by:robwetz
ID: 24355296
do you have anything in the company that could be caching the email lists?  for example, some anti-spam servers cache ldap information.
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Expert Comment

by:Manpreet SIngh Khatra
ID: 24355314
Is the AD account Deleted or Disabled?
If the account is not there can you check with all the user that are member of that group and see if anyone has delegate or forwads to that account.
As if i have a DL and have 10 members in that DL and if there is user5 who had test7 as (delegate or forwad mails to) and if that account is deleted still a NRD would come because the end result is that in the chain the mail could not be delivered to test7.
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Author Comment

by:slimard
ID: 24355324
Thanks for the delegate tip. This is useful. But how about the ones that are not delegate. I went to ADSIedit but I cannot find that user anymore. I tought that Exchange information are stored in AD
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Expert Comment

by:Rajith Enchiparambil
ID: 24355341
You won't find the user in AD at all. But, Outlook caches the delegate information and most of the time doesn't update with exchange. Follow my article and you will stop getting all bounce backs when meetings are requested.
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Author Comment

by:slimard
ID: 24355371
@Rancy: The user is not disabled but has been deleted. I will do what suggested and let you know
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Assisted Solution

by:Manpreet SIngh Khatra
Manpreet SIngh Khatra earned 125 total points
ID: 24355378
As i said that even if the AD account is deleted its either that the DL has the user as member or some other member of the DL has the delegation.
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Expert Comment

by:Rajith Enchiparambil
ID: 24372704
Have you tried the solution in my article, regarding meeting requests issue?
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Author Comment

by:slimard
ID: 24372835
Thanks To Rajith and Rancy for their help
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