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Ubuntu change password : authentication token error

Posted on 2009-05-11
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6,350 Views
Last Modified: 2013-12-16
Hi people,

I'm running the latest version of Ubuntu and I get the following error when trying to change a password :
root@linux01 :
passwd : authentication token error
passwd : password unchanged

The same happen when I add a user. Here are the permissions for passwd and shadow files
-rw-r--r-- 1 root root 1569 2009-05-11 10:36 passwd
-r--r----- 1 root shadow 939 2009-05-11 10:36 shadow

After a few hours of searching through the web I didn't find anything that fixes my problem. I found this article http://www.linuxquestions.org/questions/linux-newbie-8/passwd-authentication-token-manipulation-error-236955/    that talks about a file /etc/pam.d/system-auth but I don't have a file with this name in /etc/pam.d. This image is almost freshly installed, the only thing I did after the installation was join the domain with likewise-open and check out a few things with gconf. Any ideas ?

Thank you.
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Question by:tech_ci_sherbe
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6 Comments
 
LVL 14

Expert Comment

by:fmarzocca
ID: 24355939
Try un-joining the machine from the domain.
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Author Comment

by:tech_ci_sherbe
ID: 24356230
Same problem with the domain un-joined
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LVL 14

Accepted Solution

by:
fmarzocca earned 500 total points
ID: 24356295
There is a bug in likewise package:
https://bugs.edge.launchpad.net/ubuntu/+source/likewise-open/+bug/302026

Try reading that bug report. An user proposed a workaround.
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Author Comment

by:tech_ci_sherbe
ID: 24357467
Thanks alot, I don't know how you found that so quickly but thanks :P I would have never guessed it had something to do with open likewise. I installed libpam-cracklib package and then I could change any passwords. I tried to rejoin the domain and check if I could still do it and everything seems OK so far.
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LVL 14

Expert Comment

by:fmarzocca
ID: 24357541
I'm glad to read you fixed that. I am an ubuntu-member, so first thing I do is to look into launchpad!
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Expert Comment

by:twinsgram
ID: 34821857
i downloaded ubuntu to my laptop which is a refurbished one from a large company....i absolutely cannot get past the "authenticate' password to download java or adobe flash player which I need to play the online games I enjoy.  I have to be told how as if I am a pre-schooler lol (computer knowledge is minimal
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