Some devices cannot send email to exchange 2007 after transition from 2003

Posted on 2009-05-11
Last Modified: 2012-06-27
I just moved to exchange 2007 from 2003.  I have a copier and a phone system that use to send messages through the exchange server.  This is no longer working after transitioning to exchange 2007.  I verified the devices have the correct exchange information.  I assume there may be something that needs to change on exchange 2007 to allow it to receive message from these devices?
Question by:ohmErnie
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
LVL 24

Accepted Solution

Rajith Enchiparambil earned 500 total points
ID: 24355651
Allow your devices to relay through exchange.


Author Comment

ID: 24355810
Both of the devices have windows domain accounts.  Do I just need to add them to an exchange group?  If so, what group?
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24355832
You need to give the ip address of the machines/devices in exchange 2007. Read the article.

Author Comment

ID: 24355864
Yes, I did read the article.  The IP address range is already included on the default SMTP connector.  The only difference is anoymous users are not checked.  I dont see why it needs to be checked if the device has a domain account.  Do you see what I am getting at?

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question