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server is crashing, how do I view this dump

Posted on 2009-05-11
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Last Modified: 2012-06-27
my server has been crashing for the past couple weeks. I am not sure why but I have some dmp files. How do I view them.

when I look at bugcheck I get this.

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
Probably caused by : volsnap.sys ( volsnap!VolSnapDeviceControl+3b4 )

The above is from memory.dmp

When it booted back up it says that it dumped files here but I cannot find them.
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\Mini051009-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\sysdata.xml


Any Ideas?
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Question by:Lawrencejr
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8 Comments
 
LVL 7

Expert Comment

by:LANm0nk3y
ID: 24355861
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Author Comment

by:Lawrencejr
ID: 24356049
I am using bugcheck but I dont under stand the output I get?
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Author Comment

by:Lawrencejr
ID: 24356143
I am not able to find the right symbols. I am running 32 bit server 2003
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Author Comment

by:Lawrencejr
ID: 24356313
so am I getting the correct dmp report or do I need to load different symbols?
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LVL 7

Expert Comment

by:LANm0nk3y
ID: 24356480
I think you got the correct dmp report, the problem is that it doesn't always tell you what to do with it other than searching or contacting microsoft.
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Author Comment

by:Lawrencejr
ID: 24356561
then why does it say

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
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Accepted Solution

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LANm0nk3y earned 1500 total points
ID: 24356678
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Good question, at the very bottom you'll see a link to download all the available windows symbols.  
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