Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

server is crashing, how do I view this dump

Posted on 2009-05-11
8
429 Views
Last Modified: 2012-06-27
my server has been crashing for the past couple weeks. I am not sure why but I have some dmp files. How do I view them.

when I look at bugcheck I get this.

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
Probably caused by : volsnap.sys ( volsnap!VolSnapDeviceControl+3b4 )

The above is from memory.dmp

When it booted back up it says that it dumped files here but I cannot find them.
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\Mini051009-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\sysdata.xml


Any Ideas?
0
Comment
Question by:Lawrencejr
  • 4
  • 4
8 Comments
 
LVL 7

Expert Comment

by:LANm0nk3y
ID: 24355861
0
 

Author Comment

by:Lawrencejr
ID: 24356049
I am using bugcheck but I dont under stand the output I get?
0
 

Author Comment

by:Lawrencejr
ID: 24356143
I am not able to find the right symbols. I am running 32 bit server 2003
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 7

Expert Comment

by:LANm0nk3y
ID: 24356198
0
 

Author Comment

by:Lawrencejr
ID: 24356313
so am I getting the correct dmp report or do I need to load different symbols?
0
 
LVL 7

Expert Comment

by:LANm0nk3y
ID: 24356480
I think you got the correct dmp report, the problem is that it doesn't always tell you what to do with it other than searching or contacting microsoft.
0
 

Author Comment

by:Lawrencejr
ID: 24356561
then why does it say

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
0
 
LVL 7

Accepted Solution

by:
LANm0nk3y earned 500 total points
ID: 24356678
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Good question, at the very bottom you'll see a link to download all the available windows symbols.  
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
home folder path for users 4 85
how to check the account lockout counter? 6 67
how can I practice with windows server os 2 73
Downgrade From Domain to WorkGroup 3 59
This may not be a text book method to resolve VSS backup issues but it seemed to have worked on few of the Windows 2003 servers we had issues while performing a Volume Shadow Copy backup. If you have issues while performing a shadow copy backup usin…
On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question