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server is crashing, how do I view this dump

Posted on 2009-05-11
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Last Modified: 2012-06-27
my server has been crashing for the past couple weeks. I am not sure why but I have some dmp files. How do I view them.

when I look at bugcheck I get this.

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
Probably caused by : volsnap.sys ( volsnap!VolSnapDeviceControl+3b4 )

The above is from memory.dmp

When it booted back up it says that it dumped files here but I cannot find them.
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\Mini051009-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\sysdata.xml


Any Ideas?
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Question by:Lawrencejr
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by:LANm0nk3y
ID: 24355861
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by:Lawrencejr
ID: 24356049
I am using bugcheck but I dont under stand the output I get?
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by:Lawrencejr
ID: 24356143
I am not able to find the right symbols. I am running 32 bit server 2003
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by:LANm0nk3y
ID: 24356198
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

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by:Lawrencejr
ID: 24356313
so am I getting the correct dmp report or do I need to load different symbols?
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by:LANm0nk3y
ID: 24356480
I think you got the correct dmp report, the problem is that it doesn't always tell you what to do with it other than searching or contacting microsoft.
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by:Lawrencejr
ID: 24356561
then why does it say

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
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LANm0nk3y earned 500 total points
ID: 24356678
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Good question, at the very bottom you'll see a link to download all the available windows symbols.  
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