Improve company productivity with a Business Account.Sign Up

x
?
Solved

server is crashing, how do I view this dump

Posted on 2009-05-11
8
Medium Priority
?
438 Views
Last Modified: 2012-06-27
my server has been crashing for the past couple weeks. I am not sure why but I have some dmp files. How do I view them.

when I look at bugcheck I get this.

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffd800c).  Type ".hh dbgerr001" for details
Probably caused by : volsnap.sys ( volsnap!VolSnapDeviceControl+3b4 )

The above is from memory.dmp

When it booted back up it says that it dumped files here but I cannot find them.
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\Mini051009-01.dmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\WERf721.dir00\sysdata.xml


Any Ideas?
0
Comment
Question by:Lawrencejr
  • 4
  • 4
8 Comments
 
LVL 7

Expert Comment

by:LANm0nk3y
ID: 24355861
0
 

Author Comment

by:Lawrencejr
ID: 24356049
I am using bugcheck but I dont under stand the output I get?
0
 

Author Comment

by:Lawrencejr
ID: 24356143
I am not able to find the right symbols. I am running 32 bit server 2003
0
Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

 

Author Comment

by:Lawrencejr
ID: 24356313
so am I getting the correct dmp report or do I need to load different symbols?
0
 
LVL 7

Expert Comment

by:LANm0nk3y
ID: 24356480
I think you got the correct dmp report, the problem is that it doesn't always tell you what to do with it other than searching or contacting microsoft.
0
 

Author Comment

by:Lawrencejr
ID: 24356561
then why does it say

*** ERROR: Module load completed but symbols could not be loaded for vsp.sys
*** ERROR: Module load completed but symbols could not be loaded for stcvsm.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
0
 
LVL 7

Accepted Solution

by:
LANm0nk3y earned 1500 total points
ID: 24356678
http://www.microsoft.com/whdc/devtools/debugging/debugstart.mspx

Good question, at the very bottom you'll see a link to download all the available windows symbols.  
0

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Many of us need to configure DHCP server(s) in their environment. We can do that simply via DHCP console on server or using MMC snap-in on each computer with Administrative Tools installed in a network. But what if we have to configure many DHCP ser…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
If you are looking for an automated solution for backup single or multiple Office 365 user mailboxes to Outlook data file, then you can use Kernel Office 365 Backup & Restore tool. Go through the video to check out the steps to backup single or mult…
Watch the video to know the process of migration of Exchange or Office 365 mailboxes in absence of MS Outlook. It is an eminent tool which can easily migrate Public, Archive user mailboxes from one another Exchange server and Office 365. Kernel Migr…

595 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question