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OWA on Server 2003 stops working.

Posted on 2009-05-11
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Last Modified: 2012-05-06
We are having a issue with OWA.  Out of the blue it just stops working.  Web page cannot be displayed.  

Things i have done to resolve it.

Restart IIS
Restart application pool
recycle them

The only thing that i have found to fix the issue is restart the server.

There has to be some other way without restarting the server to fix this issue.

I have checked system logs with no luck of finding anything.

Thanks

-Patrick



There must be a service or something failing then stopping
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Question by:jimmywag
14 Comments
 
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Expert Comment

by:Jian An Lim
ID: 24370736
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by:jimmywag
ID: 24380000
Could this be because heavy Load on the OWA server?
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Expert Comment

by:Jian An Lim
ID: 24380076
how heavy is your load?

Unless you got a handful connection to the OWA server at the same time, i don see it will overload the server.

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Expert Comment

by:mti-support
ID: 24380094
does your database remain mounted when it fails? I have seen this and needed to do a defrag and consistance check of the exchange database to fix the issue.
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Expert Comment

by:Jian An Lim
ID: 24380141
well, i dont think it is database issue or else it wont say only OWA .. . but worth a try.
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Author Comment

by:jimmywag
ID: 24380173
Ya its just the OWA....How would i do a check on the dB?
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Author Comment

by:jimmywag
ID: 24380188
Our load we have average of 60ish or more user on it.
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Author Comment

by:jimmywag
ID: 24380244
Also internal email is still working when this goes down...
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Expert Comment

by:Jian An Lim
ID: 24380301
if internal email, i.e. outlook is still working, it should be good. (no db issues)

one thought is when your OWA is down, can you get it via http://<IP>/exchange?

i wonder issit because your DNS gone wrong or something else.
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Author Comment

by:jimmywag
ID: 24380337
i'lll give it a shot when it pops up next
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Author Comment

by:jimmywag
ID: 24380425
Also any other configuration options on the app pool through IIS?  Or to the actual website?
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Expert Comment

by:LANm0nk3y
ID: 24380446
Someone selected the SSL cert?  Expiring SSL cert will show expiration date, but if the SSL is invalid all together, it can stop the website from working.
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Expert Comment

by:Jian An Lim
ID: 24380452
nope
just do the IIS reinstall and see whether it helps.
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Accepted Solution

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jimmywag earned 0 total points
ID: 25182731
moved jobs no idea what was causing it!
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