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Pop up Outlook account selection

Posted on 2009-05-11
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Last Modified: 2012-05-06
I have an odd situation which I hope someone can be of assistance. My company is running outlook 2003 popping to our email provider. All of the outlook clients have 2 email accounts; the problem is that a grate number of employees are sending out forwards and new email messages through the wrong account. Is there a plug-in or app that will pop up the account selection when a new or forwarded email is generated forcing them to select the right one?  
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Question by:skull52
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Expert Comment

by:David Lee
ID: 24356967
Hi, skull52.

I don't think you can "force" them select the right account.  Even if you display a popup they could still select the wrong account.  If instead you want them to think about the account they're sending through, then I can provide some code that will display a reminder for each item sent.  I'd just need to know the version of Outlook they are using.
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Author Comment

by:skull52
ID: 24357056
That is precisely what I want them to do and and a reminder would work just fine. We are using Outlook 2003
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LVL 76

Expert Comment

by:David Lee
ID: 24357427
The code in the snippet displays a generic question asking if the sender selected the correct account.  If they answer "yes", then the message is sent.  If they answer "no", then the message is not sent.  Follow these instructions to use this.

1.  Open Outlook.
2.  Click Tools->Macro->Visual Basic Editor
3.  If it's not already expanded, then expand Microsoft Outlook Objects.
4.  Once expanded you should see ThisOutlookSession.  Click on it.
5.  Copy the code from the snippet and paste it into the right-hand code window.
6.  Edit the code as needed.  I placed a comment line where things can/should change.
7.  Exit the editor.  It'll save everything automatically.
8.  Click Tools->Macro->Security.
9. Set the security level to Medium.
10. Close Outlook.
11. Launch Outlook.
12. When Outlook starts you'll receive a pop up dialog-box warning that ThisOutlookSession contains macros and asking if you want to enable them.  You have to say yes and enable them for the code to work.
Private Sub Application_ItemSend(ByVal Item As Object, Cancel As Boolean)
    'Edit the prompt and caption as desired.'
    If MsgBox("Did you select the correct account to send through?", vbQuestion + vbYesNo, "Account Check") = vbYes Then
        Cancel = False
    Else
        Cancel = True
    End If
End Sub

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Author Comment

by:skull52
ID: 24357697
The code seems to work but it pops up under the message and you don't see it untill you go back to the inbox view, is there a way to make it pop up on the mesage that is being composed
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Accepted Solution

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David Lee earned 2000 total points
ID: 24357788
It pops up when the item is sent.  If you want it to pop up over anything else, then use the version below.
Private Sub Application_ItemSend(ByVal Item As Object, Cancel As Boolean)
    If MsgBox("Did you select the correct account to send through?", vbSystemModal + vbQuestion + vbYesNo, "Account Check") = vbYes Then
        Cancel = False
    Else
        Cancel = True
    End If
End Sub

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Author Comment

by:skull52
ID: 24357974
The last version drops you back to the inbox when send is clicked, I hate to be a pain but what I would like to happen is when you click send, the message box pops up over the message that was just composed, neither version of the code does that.
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LVL 76

Expert Comment

by:David Lee
ID: 24358083
"what I would like to happen is when you click send, the message box pops up over the message that was just composed"

Which is exactly what happens with the second version when I use it.
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Author Comment

by:skull52
ID: 24358116
When I click Yes or No it losses focus from the email and goes to the inbox
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LVL 76

Expert Comment

by:David Lee
ID: 24359599
When you click "Yes" the message should disappear because the message has been sent.  When you click "no" focus should return to the message.
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Author Comment

by:skull52
ID: 24363722
When you click YES the popup does dissappear and send the message, but when you click NO it also dissapears but does not take you back to the message, still sits at the inbox.
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LVL 76

Expert Comment

by:David Lee
ID: 24363829
You must be using Word as your email editor.  Word messes up a lot of things in Outlook, including how macros behave.  I understand its benefits, but in my opinion it causes more problems than it's worth.  This is one of them.  If you switch the editor to Outlook, then you'll get the behavior you want.  I can't change the way Outlook behaves with Word as the editor.  
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Author Comment

by:skull52
ID: 24363903
Yep, that would be the problem, as soon as I unchecked use Word it functioned as designed. Thanks for your help Blue
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LVL 76

Expert Comment

by:David Lee
ID: 24363977
You're welcome.  I should have thought of the Word angle sooner.
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Expert Comment

by:MikeGGG
ID: 24364016
Why you don't want let users select which mail profil they want to use, directly by start Outlook?
Control Panel -> Mail -> Profil ?
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