Solved

a Drive read error occured press ctl-alt-del to restart

Posted on 2009-05-11
5
217 Views
Last Modified: 2012-05-06
I have a client that has an older PC with a IDE hard drive in it. Wehn powering up the system she got the above error. So I took into the shop anticipating a bad drive. Not the case. I cloned it to another drive with no errors reported during the clone. Installed the clone drive and the system booted and ran just fine. OK so it looks like it is solved. 4 days later she turns on the computer and the same error happens. Once again in the interest of getting my client running I just cloned the drive and put he clone in.
Now I replaced the IDE cable reseated the power connector etc. Reseated the memory modules and all adapter cards.
BTW I ran a virus scan adware scan etc and verified a clean system.
Thinking there may be a problem with the power supply I ran a test on it and found high and low voltages so I installed a new power supply.  The system ran fine for a week, with her turning the computer off at night and on in the morning. Bam Friday morning the same error. Once again a clone and back up and running.
Any ideas as to what is causing this?
0
Comment
Question by:Compservices
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 2

Accepted Solution

by:
bootreboot earned 250 total points
ID: 24357347
does the error message say "a Drive read error...." or "A Drive read error"... Sounds like a problem with the Floppy drive?
0
 

Author Comment

by:Compservices
ID: 24357578
Sorry for the confusion, definetly  "a drive read error has occured" Not relitive to the A: Drive on the system.
0
 
LVL 2

Expert Comment

by:bootreboot
ID: 24357686
Are there any bios updates available?  Is disconnecting non essential peripherals (i.e. cd drive, floppy drive, an option?  What does the boot sequence look like on the machine?
0
 

Author Comment

by:Compservices
ID: 24357769
I did try that, ie disconnecting devices and peripherials on my initial visit and that had made no difference at the time.
The boot sequence is typical when all is well, ie BIOS screen identifying hardware and the report, then the windows logo and windows boot.
When this problem occurs there is NO BIOS screen, the error message is the first thing to show on screen.
I did check for BIOS updates and it was up to date as another tech had worked on the machine in Januarary and I'm assuming updated the BIOS. Although the problem at that time was not a hardware related issue to my knowledge.
0
 
LVL 48

Assisted Solution

by:dbrunton
dbrunton earned 250 total points
ID: 24358987
Sounds like motherboard problems.

I'd look for bad capacitors http://www.badcaps.net/pages.php?vid=5 as the first target.  

Check the southbridge and northbridge chips for heat in case they are getting too hot.

And blow out any dust but I suspect there won't be any.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
In this article we have discussed the manual scenarios to recover data from Windows 10 through some backup and recovery tools which are offered by it.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question