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Posted on 2009-05-11
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Last Modified: 2013-12-14
Unbeknown to me until today, some web browers are showing our website (www.deencityfarm.co.uk) with large text in certain areas without any apparent reason.  I can't even pinpoint the browsers.  Other browsers seem fine.

Any quick ideas?
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Question by:DeenCityFarm
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9 Comments
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 24358097
If you cannot pinpoint the browsers, there is very little we can do.  I just checked the site in FF3 and IE7 and it looks fine on both.
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Author Comment

by:DeenCityFarm
ID: 24358358
Do you think it could be a local issue?  The person is using XP Pro and I think the browser is IE8.  Is there any reason why they have larger lettering than everyone else?!

Thanks and sorry to be so vague!
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 24358389
>> Do you think it could be a local issue?

Sure, why not?

Generally speaking, if you cannot replicate the issue yourself then the probable cause shifts to the other person and not you.

You can quickly test your site across multiple browsers by going to browsershots.org
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Author Comment

by:DeenCityFarm
ID: 24358457
What sort of thing locally would be causing the problem?  Any ideas?

Likewise, know anyone that could design a simple username and password set up for a members area of our site?!
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LVL 70

Accepted Solution

by:
Jason C. Levine earned 1500 total points
ID: 24358498
>> What sort of thing locally would be causing the problem?  Any ideas?

All browsers can be set to use their own local fonts and styles.  Alternately, some CSS declaration may be causing IE 8 problems but that would be instantly repeatable across all IE 8 browsers.  IOW, you can test for it.

>> Likewise, know anyone that could design a simple username and password set up for a members area of our site?!

Different question.  You should open a new thread to get suggestions.  You will need to have some server side scripting language happen so make sure you know what your server supports.
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Author Closing Comment

by:DeenCityFarm
ID: 31580294
A bit disappointed that I am so naive that I needed some assistance from the advisor on how to change local views, but I suppose it was in the EE database for me to find, so not a problem.
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 24359184
DeenCityFarm,

I don't understand the grading comment.  Can you explain it?

"A bit disappointed that I am so naive that I needed some assistance from the advisor on how to change local views, but I suppose it was in the EE database for me to find, so not a problem."
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Author Comment

by:DeenCityFarm
ID: 24362578
I think you over-estimated my knowledge!  Having established that it was likely to be a local issue rather than a Dreamweaver problem, I still didn't know that the setting is within IE, using View, Text Size.

My naivety caused me to need a little more help but I got there anyway.

Thanks.
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 24367380
>> I think you over-estimated my knowledge!

I have no way of establishing your knowledge level unless you tell me.  In the future, if you have more questions about an Expert response, ASK.

Don't just close the question with a lower grade.
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