Solved

User ID expires

Posted on 2009-05-11
5
822 Views
Last Modified: 2013-12-18
A user's ID file has expired.  I have recertified on the registration server and the certlog on the registration server does show that the users ID won't expire until 2011.
However, the notes client is still showing the ID is expired and will not let the user log in.
Anyn suggestions or ideas of where I can find a resolution?
0
Comment
Question by:NetworkTeam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 1

Expert Comment

by:pclark6127
ID: 24358577
Have you tried just closing out the client and restarting it?  That usually works for us.  It forces the client to hit the server again and check credentials.  

HTH.
0
 
LVL 17

Accepted Solution

by:
fgrushevsky earned 500 total points
ID: 24358593
Did you replace ID on the client with recertified ID?
If ID is already expired before you recertified it (you can always check on the upcoming ID expirations in the certlog) you will need to manually recertify ID as outlined here
http://www-01.ibm.com/support/docview.wss?rs=463&uid=swg21087566
0
 

Author Comment

by:NetworkTeam
ID: 24358782
Thanks for the quick reponses.  I did try restarting the client, even re-installing the client, but neither worked.
Certifying the ID directly through the domino admin worked.
Although, I am confused as to why I even had to do that.
I usually just right click on a person doc and select recertify.  It has worked consistently up until this one user.  Just trying to be proactive incase it happens again.
0
 
LVL 17

Expert Comment

by:fgrushevsky
ID: 24359391
You can just right click on a person doc and select recertify if ID is not yet expired, so always keep an eye on the upcoming ID expirations in the certlog.nsf
. After you passed the expiration, you need to go through manual process on recertifying the ID.
0
 

Author Comment

by:NetworkTeam
ID: 24359403
That is what did not work.  I recertified the ID numerous times, months before it was set to expire but it expired anyway.  The certlog did NOT show it as expired but the client still failed to connect to the server
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lack of Storage capacity is a common problem that exists in every field of life. Here we are taking the case of Lotus Notes Emails, as we all know that we are totally depend on e-communication i.e. Emails. This article is fully dedicated to resolvin…
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question