Solved

Wrong content in Outlook Express

Posted on 2009-05-11
3
244 Views
Last Modified: 2012-05-06
I have a client that is using OE 6. When we view the contents a message in her inbox, it shows the contents of a different message that is in her inbox. This only occured on 2 messages today - they are unrelated. AntiVirus (nod32) is up to date.
0
Comment
Question by:ping1000
  • 2
3 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 24370204
ping1000--Just guessing that the OE folder involved is corrupted.
Compacting might clear that up.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
http://www.insideoe.com/faqs/why.htm#compact
If you have any problems finding messages after compacting, see this
http://support.microsoft.com/kb/918069/en-us
0
 

Accepted Solution

by:
ping1000 earned 0 total points
ID: 24586698
I created a temp folder, closed OE and renamed inbox.dbx to inbox.old, then renamed temp.dbx to inbox.dbx, then renamed inbox.old to temp.dbx.
I then copied the needed files from the temp folder back into the new inbox.
Seems to be solved.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24586857
ping1000--Good to hear the news.  
I do not know what to say.  It seems the same files wound up in the new inbox.dbx.  I do not know why that would fix anything unless some of the old messages did not make it and the same end result as compacting was accomplished.  Consider compacting in the future.  Or deleting unnecessary messages and or grouping them into new .dbx folders.
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

Microsoft Outlook is not just an email client but it is full featured Personal Information Manager. But sometimes Outlook gets disconnected and you simply can’t access it. What steps can you perform before calling IT support? In this article we will…
MS outlook is a premier email client that enable you to send and receive the e-mails with various file formats of attachments such as document files, media file, and many others formats. There is some scenario occurs when a receiver of an e-mail mes…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now