Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Wrong content in Outlook Express

Posted on 2009-05-11
3
247 Views
Last Modified: 2012-05-06
I have a client that is using OE 6. When we view the contents a message in her inbox, it shows the contents of a different message that is in her inbox. This only occured on 2 messages today - they are unrelated. AntiVirus (nod32) is up to date.
0
Comment
Question by:ping1000
  • 2
3 Comments
 
LVL 50

Expert Comment

by:jcimarron
ID: 24370204
ping1000--Just guessing that the OE folder involved is corrupted.
Compacting might clear that up.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
http://www.insideoe.com/faqs/why.htm#compact
If you have any problems finding messages after compacting, see this
http://support.microsoft.com/kb/918069/en-us
0
 

Accepted Solution

by:
ping1000 earned 0 total points
ID: 24586698
I created a temp folder, closed OE and renamed inbox.dbx to inbox.old, then renamed temp.dbx to inbox.dbx, then renamed inbox.old to temp.dbx.
I then copied the needed files from the temp folder back into the new inbox.
Seems to be solved.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 24586857
ping1000--Good to hear the news.  
I do not know what to say.  It seems the same files wound up in the new inbox.dbx.  I do not know why that would fix anything unless some of the old messages did not make it and the same end result as compacting was accomplished.  Consider compacting in the future.  Or deleting unnecessary messages and or grouping them into new .dbx folders.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Outlook provides an easy way to recover permanently deleted items. When you empty the Deleted Items or simply deleted an Outlook data items using shift+Del key then it can be recovered using Registry Key settings.  Caution- Wrong Registry…
MS outlook is a premier email client that enable you to send and receive the e-mails with various file formats of attachments such as document files, media file, and many others formats. There is some scenario occurs when a receiver of an e-mail mes…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question