aten kvm not responding
Hi,
I have successully used this ATEN KVM 1734A in the past, however since relocating my server set up to a new office I can't get the KVM to work.
The two problems are: a) it wont recognise any (USB or Ps2) mouse or keyboard plugged in to the Console USB ports, and b) I can't switch between servers plugged in to port 1 and 2 - in fact only port 1 shows a monitor output.
I have tried powering down servers, unplugging power cables, connecting up KVM then powering it all back up again - to no avail.
Wondering if anyone else has experienced a similar issue, and whether it can be easily overcome.
Sincerely
James
I have successully used this ATEN KVM 1734A in the past, however since relocating my server set up to a new office I can't get the KVM to work.
The two problems are: a) it wont recognise any (USB or Ps2) mouse or keyboard plugged in to the Console USB ports, and b) I can't switch between servers plugged in to port 1 and 2 - in fact only port 1 shows a monitor output.
I have tried powering down servers, unplugging power cables, connecting up KVM then powering it all back up again - to no avail.
Wondering if anyone else has experienced a similar issue, and whether it can be easily overcome.
Sincerely
James
b0xa
If there is a reset button try that, otherwise I'd be thinking there's a hardware fault with your KVM.
If you check in device manager, is the KVM showing up as installed? If not, it may be a driver issue caused by restricting the server to connect to the internet to search for drivers.
ASKER
in which section of device manager would the kvm appear?
ASKER
as far as I can see the kvm does not appear in the device manager - have scanned for hardware changes, but nothing new
KVM's don't appear in the Device Manager ever (unless connected via USB or something), they are just a hardware bridge that connects multiple inputs (ps2/vga) and outputs to one.
ASKER
ok - so am I possibly looking at a faulty KVM? or is there some other troubleshooting I can do here?
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ASKER
tried the unplugging approach - did not work.
tried just using an XP box - did not work.
I guess I will have to arrange a replacement box.
thanks for your help
James
tried just using an XP box - did not work.
I guess I will have to arrange a replacement box.
thanks for your help
James
ASKER
thanks for your input guys