Merging sessions in ArcServe not working.
Posted on 2009-05-11
I am trying to restore a certain folder from a tape created last year.
I put the tape in the drive, and cranked up ArcServe 11.5. I went into the Restore Wizard, and expanded the tape name, then the session belonging to the server the folder is on. At this point it asked if I wanted to Merge. I selected yes, and about 5 mins later it told me that the merge was successful.
Problem is that I cannot for the life of me, get any lower than the session. So, right now I'm restoring the entire C Drive of this server to a location where I can retrieve the folder I want. Luckily its only about 29GB and should be finished by the time I go tonight/tomorrow. Is there something I'm missing? Why can't I see the folders within the session?
I was trying to retrieve another folder related to this problem yesterday and had the same problem, but this morning when I tried it again, I could see folders below session level and was able to browse to the folder I wanted and restored it and it alone. I've tried alsorts of ways to replicate what might have happened (closed out of ArcServe, run another merge, logged out of the server and back in, crossed fingers, closed eyes, prayed etc...).