I am on Outlook 2003 on Windows XP Pro SP2. All Office patches are done. This just cropped up tonight.
I can run Outlook.
I can receive mail.
I can click "New" and have a new, blank email pop up, waiting to be filled out.
BUT...When I click the "To:" button, so I can address the new mail, it appears that the "Select Names" box opens but is somehow hidden. I can ALT tab and see that it's listed, but it's not on any of my screens (http://www.qcsoftwarehelp.com/images/4LCD_monitors.jpg
). I've tried with only Outlook on the screen, so there is nowhere for "Select Names" to hide. It's just not there. When Outlook is in this state, a mouse click on any part of the Outlook area produces the "dunk" noise that means you don't get to click there until you resolve whatever box is open first. In this case, I really think that Outlook thinks it has the "Select Names" box open and is waiting for me to resolve it (i.e. select a name). It shows it's open in the ALT tab. But I'll be dipped if I can find it anywhere. It's like it's hidden and because I've tried to send a new email message and I've pressed that "To:" button - I'm now hosed.
Oh - the "suggest-A-name" thing works. I can start typing in the "To" field (IF I DON"T hit the button first!!!) and type in a name and it'll find it. BUT....if I click that "To:" button, Outlook is nonfunctional from that point until I terminate the process.
Does anyone have any ideas?