?
Solved

Inkjet printer won't print black with full black cartridge

Posted on 2009-05-11
4
Medium Priority
?
1,293 Views
Last Modified: 2013-12-15
My printer won't print black, yet the estimated ink levels chart shows it's full. I've run the diagnistics page, but it won't print black eiher. I installed a new black cartridge a month ago, used it several times, althrough haven't used it much since.
0
Comment
Question by:MMelville
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 4

Accepted Solution

by:
walkman48 earned 2000 total points
ID: 24361339
MMelville
I have seen this a few time that the ports plug up use the clean printhead using the buttotn on the front of the printer. try 3 times (NOTE>> it does use ink to flush through the system.)

see: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01289507&prodTypeId=18972&prodSeriesId=3434445

if that dosent work you will need to replace the print head Part # (C9381A) black and yellow are in the same print head
 http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=130&prodSeriesId=3434445&prodTypeId=18972&objectID=c01289505
0
 

Author Closing Comment

by:MMelville
ID: 31580408
Thank you. I ran the clean printhead twice and although still a bit streaky, something must have loosened up. I've printed a couple of items and it seems to be improving. The only issue -- though now unimportant -- I'm not certain what button you're talking about on the front of the printer.
0
 
LVL 4

Expert Comment

by:walkman48
ID: 24364129
Glad to hear that it worked out!
 the buttons I was talking about are what is outlined in the 1st link I provided.
the first step is performing a cleaning by using the buttons on the front of the printer the second step is performing the cleanings by using the print driver. Either way will do the same thing so as long as you got it to o a cleaning for you than all is well

Thanks!
0
 

Expert Comment

by:leech316
ID: 37612178
how come my hp k8600 wont print black text or color i just replace it i did everything to make it print black text but nothing is anything you can suggest i have 2 hp k8600 same problem email me leechviolator@yahoo.com
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question