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juniper netscreenADSL Router

Posted on 2009-05-11
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Last Modified: 2012-08-13
i am getting error on my router

2009-05-11 21:39:24 crit SCAN-MGR: Check AV pattern file failed with error code: test load db fail on worker load db crashed.

i am having Netscreen NS5GT +ADSL +firewall+VPN
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Question by:samithsukumar
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8 Comments
 
LVL 18

Expert Comment

by:deimark
ID: 24361614
The error relates to the downloaded AV pattern update from Juniper and may be due to a dodgy download.

The only things on the Juniper KB that seem relevant here is to upgrade to the latest version of screenos and retry.  NS5s are now supported up to screenos 6.2, so I suspect the upgrade will work in this case.

If not, it will be worth retrying the AV update or removing all AV functionality, reboot and then re enable it.
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Author Comment

by:samithsukumar
ID: 24361846
OS update is free.  Or do i need to pay for that
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Author Comment

by:samithsukumar
ID: 24361850
soory.. OS upgrade
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deimark earned 375 total points
ID: 24361863
If you can get a hold of the OS binary file, its free, but normally access to that type of file on the juniper site requires a login to access.

I am sure you will be able to get a hold of the file on the internet bud.  I would suggest at least going to the 6.x versions though (as there have been quite a few fixes implemented in the 6.x range).
So in short, if you can get the file, the upgrade is free.

Point to note though, if you do have licenses (ie AV) etc, double check that these will work on the later versions.  I suspect they will, but when you upgrade, I would take a copy of your current software to allow you to roll back if needed.
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Author Comment

by:samithsukumar
ID: 24362883

 I have access to juniper site for downloading OS. But as I check in the recommended screen platform according to my router 5GT-/ADSL they have shown 5.4.0 .which is my existing OS

 Is it possible for me to update it to 6.2 OS. Also if am updating will it make any changes to my current configuration
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LVL 18

Expert Comment

by:Sanga Collins
ID: 24364979
even though the 6.x os is compatible with older devices it was released with ssg devices as the primary target. they do have a slightly different architecture under the hood. 5.4.12 was the last release that is fully compatible with ns-series devices.
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LVL 18

Expert Comment

by:deimark
ID: 24367033
sangamc is quite correct, in that the juniper site does still advise 5.4 as the latest supported platform, but due to the plethora of ns5s around the world and the disgruntled customers not wanting to upgrade their hardware, so Juniper have increased the software support to ns5gts.

See the release notes here:
http://www.juniper.net/techpubs/software/screenos/screenos6.2.0/rn-620-r2.pdf

HTH
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LVL 18

Expert Comment

by:deimark
ID: 24367037
Release notes are for 6.2 BTW
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