Event ID 4 Failed to reopen existing printer connection

Posted on 2009-05-12
Medium Priority
Last Modified: 2013-11-10
Every night I get this event for every server on my network:

Message:  System log generated Warning Event 4 on lsmessaging.lafeber
For more information see http://www.eventid.net/display.asp?eventid=4&source=Microsoft-Windows-SpoolerWin32SPL

Log: System
Type: Warning
Event: 4
Agent Time: 02:09:29  12-May-09
Event Time: 00:09:29  12-May-09 UTC
Source: Microsoft-Windows-SpoolerWin32SPL
Category: None
Username: N/A
Computer: messaging.PS.local
Description: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.

When I look on the website eventid.net they say that I must create this registry value. But when I do this the event won't go away. What can I do to get rid of this event?
Question by:emieldmz
  • 2

Accepted Solution

DNadon57 earned 2000 total points
ID: 24381488
Microsoft has a hotfix for this problem.  It occurs in error when the SYSTEM account accesses the WMI Win32_Printer class.  See the technet article http://support.microsoft.com/kb/967159 

Expert Comment

ID: 32997569
I have a similar problem in the X64 version of Windows Server 2008

The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-21\Printers\Connections\,,Y-Resource.,07 Tempe Copier BW. This can occur if the key name or values are malformed or missing.

Expert Comment

ID: 32997580
2008 R2

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