Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Internet Explorer cannot download .doc from server

Posted on 2009-05-12
2
352 Views
Last Modified: 2012-05-06
Hi
On our Intranet some users are getting the error

"Internet Explorer cannot download x.doc from intranetserver.
Internet Explorer was not able to open this Internet site.
The requested site is either unavailable or cannot be found.
Please try again later."

This happens when they try to click on a link to word documents.
The strange things is that it's works fine for most people but not for a certain few.

I looked at this ...
http://support.microsoft.com/kb/q196505/
but content expires after 30 days so it should be ok.

thanks
H
0
Comment
Question by:hmcgeehan
2 Comments
 
LVL 27

Expert Comment

by:Asta Cu
ID: 24364783
Sure sounds like a permissions kind of issue/access level issue since only a few are impacted.  Have you compared settings for the users who can vs. can't access?  Same Browser and update levels?
0
 
LVL 3

Accepted Solution

by:
bleech677 earned 50 total points
ID: 24386328
What version of IE - can you try a diffrent browser? Are you using encryption/SSL?

Here is something for IE6 http://support.microsoft.com/kb/812935 
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I had to do a bit of research to find the answer to this question so I thought I'd share my results.  Due to our outdated mainframe systems, we need to downgrade IE9 to IE8 in order to stay compatible.  We also needed to downgrade Java.  In order to…
One of the typical problems I have experienced is when you have to move a web server from one hosting site to another. You normally prepare all on the new host, transfer the site, change DNS and cross your fingers hoping all will be ok on new server…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question