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can ping server but cannot open mailbox using outlook 2007

Posted on 2009-05-12
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Last Modified: 2012-05-06
can ping server but cannot open mailbox using outlook 2007
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Question by:ManagedNetworks
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Expert Comment

by:Debug-Exchange
ID: 24363500
there are so many things which you can try
1. Please check if you are able to get the share of your exchange server start - run - \\exchange server name
2. while configuring the profile please put the globalcatalog servername insted of the exchange server name
3. please let me know if this issue started happening after you installed the outlook 2007 SP2
4. check on the exchange server if you are getting any error related the kerbores
please try all the things and let me know the results

Thanks,
Sam
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LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24363518
Is this for everyone or one user, or only for users who use outlook 2007?
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ManagedNetworks earned 0 total points
ID: 24699161
Issue was to do with AD sites and services, replication was not shwing site information correctly.
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