Access Denied - Citrix Access Gateway
Posted on 2009-05-12
I have a small problem. Once in a while we give a our users a safeword token to acces the Citrix farm. This user gets access denied when he, she logs on. The user has all de rights it need to logon.
We have at a given time about 30 user using the access gateway. License is not a problem.
When I make a new user account with the same rights (not a copy user in active directory) and the same token it is no problem to log in.
The event view doesn't show any access denied.
Active Directory - Allow logon to terminal server is on.
Safeword token passcode check works perfect, generate code are the same as on the token.
Hope anybody got a clue for me.
Update - 13 - 05 - 2009
When I make a copy of this user (Active Directory) and assign the some token, login goes without a problem.
The orginal user has a login name of 3 letters the copied user had more letters. Change the test account to 3 letters. Login was still possible.