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PC keeps crashing with NVIDIA geforce6100  HW

Posted on 2009-05-12
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Last Modified: 2013-11-09
My PC is AMD AthelonX2  64 Gateway. I installed the OS myself and had difficulties installing all the drivers, could not make the sound card that is part of the geForce work and bought a separate one.
My machine keeps crashing 2-3 times a day, sometimes just right after reboot when it is idle.

I tried installing the latest invidia video driver but after restart the screen showed nothing and I had to use restore point to the previous working configuration.
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Question by:oreni
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29 Comments
 
LVL 6

Expert Comment

by:akrdm
ID: 24365379
If you access the Event logs are there any messages stating what's causing the crashes?  Also when it crashes are there any blue screen messages present or does the machine just reboot?
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Author Comment

by:oreni
ID: 24365467
it just restarts - no blue screen
in the system event - I see
"The following boot-start or system-start driver(s) failed to load:
nvport"
and
 Error code 1000000a, parameter1 00133140, parameter2 0000001c, parameter3 00000001, parameter4 805451f5.


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LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 24366410
This is worrying me: "had difficulties installing all the drivers, could not make the sound card that is part of the geForce work and bought a separate one"

Which suggests your motherboard may be failing
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LVL 26

Expert Comment

by:PCBONEZ
ID: 24368533
That behavior is often capacitor related.

Check motherboard for:
Nichicon HN or HM series, Chemicon KZG series, or OST brand capacitors.
Look for bloated capacitors in general. (Any, not just those mentioned.)
Check if any small caps are temp rated for 85C vice 105C as they should be.
-
Check video card for caps with black or blue markings that have an "FZ" in the numbers.
Look for bloated capacitors. (Any, not just the FZ.)
-
Check power supply for bloated caps.
-

Bad capacitors can affect anything that gets power in a number of ways.
For example:
Bad power to RAM can make good RAM behave like it's bad and corrupt data or crash system.
Same-same to CPU or Chipset.
Bad power to a Drive Controller can make good Drive behave like it's bad and corrupt data.
Bad power to any device can cause the drivers for that device to not load. [Like that sound card issue.]
.
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LVL 8

Expert Comment

by:inbox788
ID: 24368711
Could be still be hardware, but there are versions of firmware that are especially troublesome. When did you start having problems? Did you just build/rebuild this system? What's the motherboard make/model? What version of video drivers do you have? Are there any nvidia related programs running?

Does safeboot work? crash?

I'd start with clearing out any nvidia driver related and trying to install the video/sound drivers again, especially if newer versions may be available. Maybe even so far as try the onboard sound again depending on what works or doesn't.

http://www.nvidia.com/Download/index.aspx?lang=en-us

What is the make/model of the PC? The manufacturer may have alternate drivers as well.




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LVL 92

Expert Comment

by:nobus
ID: 24372019
it can just be a bad GeForce card "could not make the sound card that is part of the geForce work "
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LVL 92

Expert Comment

by:nobus
ID: 24372020
...so test with another card
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Author Comment

by:oreni
ID: 24372166
I will try to check some of the points here tonight.

Just to explain one more point. The Gateway machine I bough with Japanese XP OS, and insatalled my self the English XP OS, there were no separate Installation CD in the box and I had to search on the internet for the correct drivers etc .  with the original Japanese OS everything worked perfectly.
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LVL 26

Expert Comment

by:PCBONEZ
ID: 24373761
- Install OS
- Install Chipset Drivers
- Install Drivers from Gateway's site for the system
- Run MS updates.
.
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Author Comment

by:oreni
ID: 24373821
Where do I take the Chipset  drivers from
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LVL 26

Expert Comment

by:PCBONEZ
ID: 24374045
What is the model of the system?
Actually Gateway generally has the chipset drivers too.
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LVL 26

Assisted Solution

by:PCBONEZ
PCBONEZ earned 350 total points
ID: 24374046
Chipset drivers are often called 'motherboard drivers'.
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LVL 92

Expert Comment

by:nobus
ID: 24375831
>>  Where do I take the Chipset  drivers from    <<    look here : http://support.gateway.com/support/drivers/dlcenter.asp?cmpid=topnav
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Author Comment

by:oreni
ID: 24377687
The model is Gateway GT4014j
I can not get the drivers from the US site for this model ( bought in Japan) seems I am falling in between
and the driver I downloaded a week ago , did not work for me - the screen was dark after I restarted the machine - the driver I downloaded is GeForce/ION Driver Release 185, and I had to do restore point

is it that I can get in in safe mode and change some settings for it to not to be dark
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Author Comment

by:oreni
ID: 24377847
I tried again the above dirver GeForce/ION Driver Release 185 and this time , my PC this time restarted Normally.
Now I have to see if it stops crashing.
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Author Comment

by:oreni
ID: 24377963
It Just crashed again, the screen is freezed and all I can do is shut down the machine.
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LVL 26

Accepted Solution

by:
PCBONEZ earned 350 total points
ID: 24381299
0
 

Author Comment

by:oreni
ID: 24381645
I can not accsess files from http://www.fic.com.tw/download/motherboards.aspx
but can download from http://support.gateway.com/support/drivers/getFile.asp?id=20700&dscr=Motherboard%20Driver%20Package&uid=232482776
should be the same ? i searched with the KTBC51G part number and got this.
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Author Comment

by:oreni
ID: 24381677
http://www.fic.com.tw/download/motherboards.aspx
Sorry , I managed to start download with I.E ( not fireforx not chrom is possible )
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LVL 92

Assisted Solution

by:nobus
nobus earned 150 total points
ID: 24382146
you may have a bad motherboard.
try running from a live cd, like Knoppix, and check if that crashes :
ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.0.1CD-2009-02-08-EN.iso
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LVL 26

Expert Comment

by:PCBONEZ
ID: 24382968
http://www.experts-exchange.com/Hardware/Components/Motherboards/Q_24401426.html?cid=238#24368533

I don't know about that specific board but FIC wasn't so good about using good capacitors on a lot of boards around the time yours was built.
Bad caps = Bad motherboard.
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Author Comment

by:oreni
ID: 24389237
I am running from the Knoppix live CD now. and it seems OK.
I will keep it on for the night.
and see if it does not crash
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Author Comment

by:oreni
ID: 24392773
PC is  running  KNOPPIX with out any issues.
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LVL 26

Expert Comment

by:PCBONEZ
ID: 24392867
It sounds like in Windows the Chipset drivers did not install properly and/or you aren't using the Service Pack update.
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Author Comment

by:oreni
ID: 24393105
1. so Should I reinstall OS , or can i just install the chipset?
2. I can not download the chipset from http://www.fic.com.tw/download/motherboards.aspx with I.E it time outs all the time.
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Author Comment

by:oreni
ID: 24393151
OK, I am using DAP to download. just need to know if need to reinstall the XP OS
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LVL 26

Expert Comment

by:PCBONEZ
ID: 24393193
I would try it without reinstalling the OS first and then if you are still having problems maybe a fresh install would help.

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Author Comment

by:oreni
ID: 24401429
installing chipset for motherboard FIC KTBC51G  from http://www.fic.com.tw/download/motherboards.aspx 
seems to work. I am waiting to see that it is really solved the problem just another day and i will accept as solution. Many thanks.
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Author Closing Comment

by:oreni
ID: 31580563
Many thanks!  the PC stopped crashing. I am thrilled.
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