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canon dr-3020 drivers for windows xp

Posted on 2009-05-12
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Last Modified: 2013-12-21
System would not recognize the scanner, google the internet found a driver that now recognizes the scanner, but it now needs drivers to make them work together.
New member, situation probably already answer, but thanks for your help any way.
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Question by:anointedforever
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9 Comments
 
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Expert Comment

by:Baddevildog82
ID: 24365498
The Canons have a two part installation.  The first is the .inf driver that you need to have to allow the scanner to show up in device manager as recognized and installed.  Second, on the disk that came with the scanner there is an executable that needs to be run.  This is usually called setup.exe and is found in the Drivers folder on the CD.  After you install that, it should be recognized by the scanning software.

If this doesn't fix it, please let me know the steps you have taken to install the scanner.  Did you run the setup.exe file yet, or just installed the .inf driver?  Hope this helps.
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Expert Comment

by:Baddevildog82
ID: 24365562
If you don't have the software disk, you might want to try these files.  

http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=495
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Author Comment

by:anointedforever
ID: 24365733
I did a setup using the cd and nothing worked, updated ASPI32 files, and the system recognizes the scanner and is looking for .inf files, which is not on the cd
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Expert Comment

by:Baddevildog82
ID: 24365878
What operating system are you runing this on?
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Author Comment

by:anointedforever
ID: 24365973
Windows xp sp3
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by:anointedforever
ID: 24366016
the card is a AHA-2940
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Baddevildog82 earned 500 total points
ID: 24366032
here are all the canon drivers and updates for the DR3020 that are for XP.  Hope these help, otherwise I am out of thoughts.

http://software.canon-europe.com/products/0000666.asp
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Author Comment

by:anointedforever
ID: 24366124
Thanks for your help have several things to try will let you know.
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Author Comment

by:anointedforever
ID: 24367332
Thanks for the input, the scanner does not show up in the scanner folder but there is limited scanning ability, may need to find a software scanning package that works with this type of scanner.
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