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"automatic updates service" "access denied"

Posted on 2009-05-12
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Last Modified: 2012-05-06
A user at my company has a laptop running xp.  She has administrator rights.  The automatic updates is set to on if you go to my computer;properties;automatic updates.  The actual automatic updates service is disabled.  When you try to set it to anything other than disabled, it gives an access denied message.  I even logged in with the administrator profile.  I'm in the same OU as she is and mine can be changed fine.  So that would rule out a group policy.  I'm wondering if it's not a virus.  Your thoughts are appreciated.
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Question by:drj003
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by:theras2000
ID: 24365662
Did you login to her computer with your account, or into your own computer?  Try logging into her computer.  It doesn't necessarily rule out GPOs, as they can be filtered on groups, so that, even though you're both in the same OU, you also have to be in a particular group.  Also, GPOs can be applied to computers as well as users, so this could be something specific to the OU that her computer account is in.
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by:drj003
ID: 24365706
I was logged in with her account and then I also logged in with the admin profile.  I should have also mentioned that it's a company policy that the service be on.
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drj003 earned 0 total points
ID: 24366511
It's a virus.
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