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Low disk space on optiplex 745

Posted on 2009-05-12
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Last Modified: 2013-11-14
Several desktops are reporting a message:  low disk space.  After investigating, most of these systems are showing under 500 mb remaining free space.  The windows folder on most systems show a size of 64 gbs.  One is 50 gb.  these systems are 75 gb drives.  The users are not administrators therefore no unnecessary applications are loaded.  Searching the systems I see no file with an excessive size.  VirusScan is up-to-date.  All systems are Dell factory images and have the same applications loaded, ie office2003 suite, mcfee virusScan. The system restore is set to the max of 12% - a little over 9 gbs.
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Question by:CSCPBC
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6 Comments
 
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Expert Comment

by:drequinox
ID: 24366002
try to run disk clean up wizard from windows, that helps most of the time, usually its just temp files etc which create issues like this.
start-> run
%SystemRoot%\system32\cleanmgr.exe
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Author Comment

by:CSCPBC
ID: 24366186
Already ran cleanmgr.  This only frees up approximately 500 mb.  maybe a gb if you are lucky.  the windows folder is excessive.  As an administrator I have a lot of extra application on my system for testing.  My windows folder is 6gbs, not 60gbs or greater
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Expert Comment

by:drewha1969
ID: 24366973
It is possible your machines have been infected with some form of malware.  Have you tried running A/V or malware scans from a Live CD?  If you boot from outside of your normal windows installation, you might be able to at least see any hidden files (if you have been compromised by a rootkit).
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Accepted Solution

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CSCPBC earned 0 total points
ID: 24379444
Solution:   Windows Installer folder was saving all the msi and msp files.  The accumulation of these files for us is due to the WSUS server pushing out all patches and updates.  if one of these files fails, the failed file is still stored in the installer folder. Ran Windows installer cleanup utilty.  This utility extracts many files.  the one needed for this particular case is msizap.exe, which automatically identifies all the orphaned msi and msp files and removes them.    The download can be found on the microsoft site.  follow the directions and all orphaned files are removed, therefore increasing the disk space.  Not recommended for 2007 Office system products.
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Author Comment

by:CSCPBC
ID: 24549411
solution added under notes
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