Solved

Exchange 2007 SP1 Outlook Web Access Times out in a couple of minutes

Posted on 2009-05-12
3
226 Views
Last Modified: 2012-05-06
We have Exchange 2007 running on Server 2008 x64. No matter what changes I make the Outlook Web Access Client times out in a couple of minutes whether you select Public or Private, for all users in the organization. Whether you are accessing internally or externally. They can be in the middle of typing an email and the client will log them out mid email.

I have used some other suggestions and created DWORD values in the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeOWA\ with PublicClientTimeout and TrustedClientTimeout. Neither of these has fixed the issue.

I also saw a suggestion some where to install some hotfix's that might fix it. These did not either....I believe it was hotfix 3?

Any suggestions are much appreciated!
0
Comment
Question by:K6465
  • 2
3 Comments
 
LVL 65

Expert Comment

by:Mestha
ID: 24366274
What is between the server and the internet?
Does it occur inside the org? It sounds like interference.

Simon.
0
 

Author Comment

by:K6465
ID: 24380920
Only thing between the server and the internet is a Cisco Firewall. This will also timeout inside the network as well yes.
0
 

Accepted Solution

by:
K6465 earned 0 total points
ID: 24642031
After about a month of this issue it appears that applying Exchange 2007 Rollup Update 6 fixed this issue. Users are now staying logged in longer. Before we were only on Exchange Rollup 3.
0

Featured Post

Want to promote your upcoming event?

Attending an event? Speaking at a conference? Or exhibiting at a tradeshow? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

Join & Write a Comment

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now