Solved

Changing Exchange Alias when changing account name?

Posted on 2009-05-12
3
416 Views
Last Modified: 2012-05-06
Hi

We are running 2003 DC's and Exchange 2003.

I have a user, domain\JSmith, that is changing her name so we need to change her username to, domain\JWatts.

Under ADUC > Exchange General

There is a field for Exchange Alias. It's currently JSmith, do I need to change this to Jwatts too - what does the Alias do exactly? I have never managed to figure out what the point of it is and how importatny it is? :)
0
Comment
Question by:Joe_Budden
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 71

Accepted Solution

by:
Chris Dent earned 300 total points
ID: 24366310

> There is a field for Exchange Alias. It's currently JSmith, do I need to change this
> to Jwatts too - what does the Alias do exactly?

If you don't have something more specific it's used to generate the e-mail address (e.g. alias@domain.com). And it will probably match the container value in the legacyExchangeDN.

Really though... not much... feel free to change it. I advise you just preserve e-mail addresses for the old name (as secondary addresses / e-mail aliases). You probably already did though.

Chris
0
 
LVL 1

Author Comment

by:Joe_Budden
ID: 24366560
Hi

> If you don't have something more specific it's used to generate the e-mail address (e.g. alias@domain.com). And it will probably match the container value in the legacyExchangeDN.

Interestingly, the alias is JSmith, but the email address is jane.smith@domain.com - as per our RUS rule. So, I assume RUS takes precedence here? The Alias effectively doesn't do much?

Iw will definattely keep the 'old' address as a secondary :)
0
 
LVL 58

Assisted Solution

by:tigermatt
tigermatt earned 200 total points
ID: 24366763

The Exchange Alias is really one of a few internal identifiers used by Exchange to address a user account and its associated mailbox. For a default Recipient Policy configuration, the alias is used to generate the email address; this default can be changed, as in your case.

If you change the user's current alias, users will lose the ability to reply to emails this person has sent prior to the change. If the name is cached in Outlook AutoComplete files (you can be 99% sure it is), those references will no longer work either.

To reduce confusion for users, you have two options:

a) Don't change the alias. This will mean all internal references will continue to work and users can reply to previously sent email. It can create an administrative nightmare, since the alias no longer matches with the username.

b) Create a new user account with the new username & alias, and migrate the user across to that account. Configure a forward on the old account so email is delivered to the new mailbox.

Option b is my preferred approach.

-Matt
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question