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Office communicator does not start

Posted on 2009-05-12
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Last Modified: 2012-05-06
All of a sudden Office communicator client stopped working. When I double click the program, I get an hour glass and then nothing happens. Communicator.exe is running as a task though. The more I try to run the program the more communicator.exe show up in task manager. I do not get any errors in the log files. I am running from a WIN XP SP3 machine. It used to work on my computer. Many other people have it installed and it works just fine.
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Question by:phideltman191
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8 Comments
 
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Expert Comment

by:MYCU
ID: 24366455
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by:phideltman191
ID: 24366490
Thanks for the quick reply, but the settings that were suggested in the link were already set. I restarted the service anyway and it still did not work.
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Expert Comment

by:MYCU
ID: 24366774
When was the last time you used it, and has anyting changed on your computer since your last successful attempt? Have you tried rebooting your computer or perhaps logging into another computer to see if it works?
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Author Comment

by:phideltman191
ID: 24366972
Yes, it works on other computers so it is definitely something on my computer. I can't remember really changing anything, or installing anything. I reboot all the time, but it still does not solve the issue.
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Expert Comment

by:MYCU
ID: 24367034
If the issue is isolated to your computer then I would suggest removing and reinstalling the program.
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Author Comment

by:phideltman191
ID: 24369370
I have done that multiple times with the same result.
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Expert Comment

by:MYCU
ID: 24370148
Perhaps something at startup is preventing it from opening. Have you tried a clean boot? Instructions on how to do that are here:  http://support.microsoft.com/kb/331796
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Accepted Solution

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phideltman191 earned 0 total points
ID: 24700539
Formatted the hard drive and started from scratch. That fixed it.
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