Solved

Server in continuous reboot because of IIS

Posted on 2009-05-12
6
357 Views
Last Modified: 2012-05-06
I have a Server that is roughly 5 years old with Windows 2003 Server Standard.
It's primary role is for Antivirus Server, Backup Server, and a now defunct Support Ticket System Server.

The support ticket system was junk and never worked correctly. At it's worst it started this problem wherein the server, on boot, would initialize windows, appear to be starting normally and then reboot suddenly during the boot proccess.  The server gets as far as "Applying settings" just about finished loading Windows and then reboots.

We stopped using the ticket system because it was junk and because of this issue. We temporarily fixed the server by just disabling the IIS service. Problem resolved....  

.....Until now. I'm trying to install the latest Endpoint protection 11.0 from Symantec and it requires IIS to be operational.

When I enable the IIS it starts the same problem again.

Your help is greatly appreciated.
0
Comment
Question by:egalois
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:Xenus99
ID: 24366662
Did you try to uninstall the ticket system? It´s possible that this would be the reason of the reboot.
On the other hand you can try to reinstall IIS. (rebuilding IIS DB)
0
 

Author Comment

by:egalois
ID: 24366692
The Ticket System used MySql.  I unintalled MySql but to no avail. Problem still exists.   Reinstalling IIS may be an option but not sure about "ebuilding IIS DB"

Do i simply uninstall IIS from Add/remove programs and then add IIS once again?
0
 
LVL 3

Accepted Solution

by:
Xenus99 earned 500 total points
ID: 24366733
Yes, reboot between to get all cleaned.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 7

Expert Comment

by:BurtAnderson
ID: 24366768
If that doesn't work, it may not be an IIS issue. You may have a corrupt boot sector. There's a little command called "fixboot" that will re-create the boot sector. I've only had to use it once, but it worked like a charm.
0
 

Author Comment

by:egalois
ID: 24367316
Uninstalling and then reinstalling IIS seems to have solved the issue.  I just rebooted the server with IIS (the new installation) Enabled / Started in Services.  

The server started normal. No problems.  Thanks
0
 

Author Closing Comment

by:egalois
ID: 31580624
Thanks for the help.  After uninstalling and reinstalling it works fine now
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I've always wanted to allow a user to have a printer no matter where they login. The steps below will show you how to achieve just that. In this Article I'll show how to deploy printers automatically with group policy and then using security fil…
A phishing scam that claims a recipient’s credit card details have been “suspended” is the latest trend in spoof emails.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question