Solved

Server in continuous reboot because of IIS

Posted on 2009-05-12
6
321 Views
Last Modified: 2012-05-06
I have a Server that is roughly 5 years old with Windows 2003 Server Standard.
It's primary role is for Antivirus Server, Backup Server, and a now defunct Support Ticket System Server.

The support ticket system was junk and never worked correctly. At it's worst it started this problem wherein the server, on boot, would initialize windows, appear to be starting normally and then reboot suddenly during the boot proccess.  The server gets as far as "Applying settings" just about finished loading Windows and then reboots.

We stopped using the ticket system because it was junk and because of this issue. We temporarily fixed the server by just disabling the IIS service. Problem resolved....  

.....Until now. I'm trying to install the latest Endpoint protection 11.0 from Symantec and it requires IIS to be operational.

When I enable the IIS it starts the same problem again.

Your help is greatly appreciated.
0
Comment
Question by:egalois
  • 3
  • 2
6 Comments
 
LVL 3

Expert Comment

by:Xenus99
ID: 24366662
Did you try to uninstall the ticket system? It´s possible that this would be the reason of the reboot.
On the other hand you can try to reinstall IIS. (rebuilding IIS DB)
0
 

Author Comment

by:egalois
ID: 24366692
The Ticket System used MySql.  I unintalled MySql but to no avail. Problem still exists.   Reinstalling IIS may be an option but not sure about "ebuilding IIS DB"

Do i simply uninstall IIS from Add/remove programs and then add IIS once again?
0
 
LVL 3

Accepted Solution

by:
Xenus99 earned 500 total points
ID: 24366733
Yes, reboot between to get all cleaned.
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 7

Expert Comment

by:BurtAnderson
ID: 24366768
If that doesn't work, it may not be an IIS issue. You may have a corrupt boot sector. There's a little command called "fixboot" that will re-create the boot sector. I've only had to use it once, but it worked like a charm.
0
 

Author Comment

by:egalois
ID: 24367316
Uninstalling and then reinstalling IIS seems to have solved the issue.  I just rebooted the server with IIS (the new installation) Enabled / Started in Services.  

The server started normal. No problems.  Thanks
0
 

Author Closing Comment

by:egalois
ID: 31580624
Thanks for the help.  After uninstalling and reinstalling it works fine now
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Join & Write a Comment

This may not be a text book method to resolve VSS backup issues but it seemed to have worked on few of the Windows 2003 servers we had issues while performing a Volume Shadow Copy backup. If you have issues while performing a shadow copy backup usin…
Running classic asp applications under Windows Server 2008 R2 (x64) and IIS 7 is not as easy as one may think. It took me a while to figure it out while getting error 8002801d a few times. After you install the OS you will need to install the fol…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now