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The User Profile Service failed the logon. User profile cannot be loaded

Posted on 2009-05-12
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Last Modified: 2012-05-06
I am not sure what has happened but when I logged onto my Vista Home machne, under admin account, with usual password I got the following message.

"The User Profile Service failed the logon. User profile cannot be loaded"
I am able to login under safe mode.
If I am able to delete the admin account and create a new one what will happen to all my files.I will call the new account the same name
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Question by:Mr_Shaw
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LVL 17

Expert Comment

by:Nik
ID: 24368213
Here's excellent step by step tutorial, scroll a bit down you'll find the procedure with screenshots:
http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html

If that won't help check this resource:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/aad24227-78be-43af-aab3-f1c90eeffa1c

Regards,
Nik
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Author Comment

by:Mr_Shaw
ID: 24368377
Ok I am not sure what account to delete here is a screen shot.Do you think all my files in the account are corrupt.?
reg.jpg
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LVL 17

Expert Comment

by:Nik
ID: 24368447
I don't see any special user profile listed here, I also haven't read that full tutorial.
Please check both links and see if you can get enough info there, if not, I'll check it and see what I can do.

BTW, you were using an Administrative account in Vista, right? Why does everybody have the need to do that these days :)
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Author Comment

by:Mr_Shaw
ID: 24368477
I never created a special profile.. I was using and admin account which I called admin.i used this account because I was lazy..I'll know better next time.
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LVL 17

Expert Comment

by:Nik
ID: 24368573
If you were using an account called "admin" than that's an account you've created during the setup. "Administrator" account is a hidden one.

Try to check both links I have provided in the post above and see if you'll manage to fix the issue.

Regards,
Nik
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Author Comment

by:Mr_Shaw
ID: 24368631
I am using regedit in the geust account. does this make a difference.

should i log in in safe mode under admin account.
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LVL 17

Accepted Solution

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Nik earned 500 total points
ID: 24371893
you don't have permission for editing registry while logged as guest.
Try to log with the admin account and see what happens.
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Author Closing Comment

by:Mr_Shaw
ID: 31580680
thanks
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