Solved

Office Communicator presence unknown.

Posted on 2009-05-12
3
3,346 Views
Last Modified: 2012-05-06
I have a hosted exchange solution and have recently added OCS to it.  When I add contacts to OCS that are outside of my domain OCS shows them as 'Presence Unknown' and I cannot communicate with them.  The same contacts work fine with Windows Live Messenger.

Of course I have already contacted technical support for my hosting company, but they are of no help.  Is there something I have to change on my end?

Thanks
0
Comment
Question by:jonasbanner
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
gilget earned 125 total points
ID: 24368298
well, if you want to use OCS to communicate with people on Public IM or on other OCS networks, then you will need the a service called FEDERATION. to do this your gona need an OCS edge server that can not be deployed on the same machine as OCS.
also, federation costs a fee per user (very small some dollers per year per user)
0
 

Author Comment

by:jonasbanner
ID: 24369144
i thought OCS could do this out of the box?  guess i was mistaken.  thanks for the help.
0
 
LVL 4

Expert Comment

by:gilget
ID: 24369192
yeah you was mistaken- OCS cant.

out of the box installation will only give you OCS functions within your own network.

since OCS is quiet a comprehensive and heavy application with lotsa features, your gona need to wisely plan your deployment.
OCS can interact with so many hardwaretypes and server functions, that you realy want to plan your structure, or you end up in a total mess, believe me.

here is the OCS deployment guide:

http://www.microsoft.com/Downloads/details.aspx?FamilyID=dcc3c69f-10ad-4537-9a66-b7de4cd1b56c&displaylang=en
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
Find out what you should include to make the best professional email signature for your organization.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question