Solved

Office Communicator presence unknown.

Posted on 2009-05-12
3
3,347 Views
Last Modified: 2012-05-06
I have a hosted exchange solution and have recently added OCS to it.  When I add contacts to OCS that are outside of my domain OCS shows them as 'Presence Unknown' and I cannot communicate with them.  The same contacts work fine with Windows Live Messenger.

Of course I have already contacted technical support for my hosting company, but they are of no help.  Is there something I have to change on my end?

Thanks
0
Comment
Question by:jonasbanner
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
gilget earned 125 total points
ID: 24368298
well, if you want to use OCS to communicate with people on Public IM or on other OCS networks, then you will need the a service called FEDERATION. to do this your gona need an OCS edge server that can not be deployed on the same machine as OCS.
also, federation costs a fee per user (very small some dollers per year per user)
0
 

Author Comment

by:jonasbanner
ID: 24369144
i thought OCS could do this out of the box?  guess i was mistaken.  thanks for the help.
0
 
LVL 4

Expert Comment

by:gilget
ID: 24369192
yeah you was mistaken- OCS cant.

out of the box installation will only give you OCS functions within your own network.

since OCS is quiet a comprehensive and heavy application with lotsa features, your gona need to wisely plan your deployment.
OCS can interact with so many hardwaretypes and server functions, that you realy want to plan your structure, or you end up in a total mess, believe me.

here is the OCS deployment guide:

http://www.microsoft.com/Downloads/details.aspx?FamilyID=dcc3c69f-10ad-4537-9a66-b7de4cd1b56c&displaylang=en
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question