Cannot access Citrix from HTTPS, but I can access from HTTP.

Hello -

I recently installed CSG/WI and godaddy SSL certificate. I am able to get to our Citrix logon page from http outside our network, however I can not get to it through https. I don't believe my firewall is an issue.

Any ideas?

nimda
LVL 1
Jaime CamposAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
zoubi77Connect With a Mentor Commented:
you must copy the everything in folder CLIENTS - there you have subfolders EN, ICA32, ICAJAVA, ICAMACOSX and STREAMING on your second CD

to

your WI server

OR you put all existing files that you already  have in your program files(86)\citrix\web interface\5.0.1\clients

for ica client - you must create folder program files(86)\citrix\web interface\5.0.1\clients\ica32 and put all your .msi files into that folder



0
 
Jaime CamposAuthor Commented:
When I try to select In the middle column under Common Tasks, Manage secure client access and then select Edit Gateway, I only see Manage secure client access and then have edit client access &  Display settings, but no edit gateway. This may be my issue as I can not complete the final steps.
WI site looks good (https://*.mydomain.com:444/Citrix/XenApp)
0
 
Jaime CamposAuthor Commented:
I fixed the mentioned problem in the IIS settings for the site: Computer Management --> Services and Apps --> IIS MGR --> Web Sites --> Properties of Default Site. For some reason the Web Site identification was set to one specific, not "All Unassigned."

Once I launced site I was able to successfully login, however the client was not listed to install and it redirects me to Citrix website. Is there a way that I can setup the client once WI is configured? Where do I go to change/fix this issue.

Thanks.
0
Will You Be GDPR Compliant by 5/28/2018?

GDPR? That's a regulation for the European Union. But, if you collect data from customers or employees within the EU, then you need to know about GDPR and make sure your organization is compliant by May 2018. Check out our preparation checklist to make sure you're on track today!

 
JaredJ1Commented:
When you initially install the Web interface it asks you to provide the Citrix Presentation Server Support CD that has a copy of all of the clients on it. If you don't provide the disk then it will not set up the client download links - it just links to the Citrix site. Try removing and re-installing WI and provide the CD when asked. Once done you may need to update some of the clients as the clients on the CD are fairly old.
0
 
Jaime CamposAuthor Commented:
How do I backup my WI and will all me settings be in place when I import?

Is there a way to do this without uninstalling WI?

If I use the CD how do I update the client to the new version once I install?

If I have users with MACs, how do I give the option th install that client when a user logs in?

Thanks,
nimdatx
0
 
zoubi77Commented:
No need for that!

just copy the folder Clients that is on second CD (in Web Interface folder) to program files(86)\citrix\web interface\_version_of_WI_\clients

and off you go..simple as that
0
 
zoubi77Commented:
And there are also client for Mac
0
 
Jaime CamposAuthor Commented:
I appreciate your help. Could you take a look at the attachment as the files seem to exist.
nimdatx
Clients.bmp
0
 
zoubi77Commented:
yes, they do exist there but they are unpacked cabinets (.exe and .msi). Please look what the directory structure should be - on your second CD. just copy&paste as I described previously and it will work - Guaranteed ;)
0
 
Jaime CamposAuthor Commented:
Sorry... I probly sound stupid, but when you say look at the directory structure should be, what do you mean?

Do I open the files within the directory program files(86)\citrix\web interface\_version_of_WI_\clients?

I know I'm real close. Thanks so much.
0
 
zoubi77Commented:
:) no problem. It happend to all of us. unter 'clients' folder on your CD you have few subfolders. Copy ALL subfolder that are on CD under Web Interface\Clients folder to program files(86)\citrix\web interface\_version_of_WI_\clients

that should do
0
 
Jaime CamposAuthor Commented:
Do I do this on the WI server or XenApp server. I see program files (86), but not on WI server. I've already tried to move to WI server with directory above, but no luck.
0
 
Jaime CamposAuthor Commented:
you must copy the everything in folder CLIENTS - there you have subfolders EN, ICA32, ICAJAVA, ICAMACOSX and STREAMING on your second CD

to

your WI server


Done moved to program files\citrix\web interface\5.0.1\clients - Note i do not have program files (86) only on XenApp server.
----------------------------------

for ica client - you must create folder program files(86)\citrix\web interface\5.0.1\clients\ica32 and put all your .msi files into that folder

I put all existing .msi files that were on the attached pic I sent you earlier into that folder

Not working sorry.





0
 
Jaime CamposAuthor Commented:
I appreciate your help.
0
All Courses

From novice to tech pro — start learning today.