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Internet Explorer, Proxy settings correct, internet access suddenly stopped

Posted on 2009-05-12
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Last Modified: 2013-12-08
microsoft internet explorer 6.0 is not working suddenly. The proxy settings are correct... It suddenly happened. Intranet works fine but when you go to internet site "page cannot be displayed" immediately pops up,  Proxy is set correctly, IE seems to be ignoring the proxy settings as if they aren't there. Other machines work fine, tried upgrading to sp3, this is 2nd machine to  this issue, first machine I had to reimage, any suggestions?
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Question by:duaneh1
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11 Comments
 
LVL 4

Expert Comment

by:gilget
ID: 24369831
maybe somehow a problem with you dns?

do the DNS settings of the machine where it works differ from a machine where it doesnt work?

check this using ipconfig /all command
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LVL 8

Expert Comment

by:Perry_IDITC
ID: 24369849
Hi,

Try resetting your Internet Explorer settings to their default settings.
http://www.malwarehelp.org/how-to-reset-internet-explorer-6-to.html

Also, are you able to receive e-mail or anything? Has there been any other changes to your network since this started happening?

Cheers,
Perry
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Author Comment

by:duaneh1
ID: 24369891
Yes, everything else works, only the internet, intranet is ok, we have a couple hundred machines, they all work fine but this one and the one that had this issue last week which I had to reimage.
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LVL 8

Expert Comment

by:Perry_IDITC
ID: 24369955
Are there any errors in event viewer? can you run SFC /Scannow on the machine?
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LVL 4

Expert Comment

by:Smittles
ID: 24370451
I've got to ask, why are you still using IE6?  
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LVL 7

Expert Comment

by:tankergoblin
ID: 24371124
yes
try firefox better security
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Author Comment

by:duaneh1
ID: 24374419
We are still using IE 6, becasue some of the web interface software that we use, the developers don't want to support any of the later versions.
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LVL 4

Expert Comment

by:Smittles
ID: 24376494
IE 8 has a compatibility mode - push a button, and it "goes back to IE 6".  It's new, so there's not a lot of feedback about it, but from a surface view, it seems to work the way it's intended to.

I don't mean to derail this question though.  

Go to the network connections and right click on your LAN / Ethernet connection.  Click properties, select TCP/IP from that list (usually at the bottom), and tell us what those are set to.  You may need to double click.
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Author Comment

by:duaneh1
ID: 24376555
It is set to dhcp, it seems as if the proxy settings componet of IE 6 is being ignored. Intranet ok, click on an external internet site,  you immediately get the page cannot be displayed error, like its not even trying to access the proxysvr
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Author Comment

by:duaneh1
ID: 24379264
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duaneh1 earned 0 total points
ID: 24576190
closing it out
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