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Change Operator Extension

Posted on 2009-05-12
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Last Modified: 2012-05-06
We are looking to change the Personal Operator Extension for the company. Half will go to ext 1308 and the other half will go to ext 1300. Is there any way to make that change via group policy or some other means other than manually changing 150 users?
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Question by:BrassMonkey
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Expert Comment

by:Stephen Croft
ID: 24372474
Hmm.

How are you deciding what number each user is getting? If it is something logical (i.e. by Storage Group / Database) you could try using PS to do a get-mailbox filtered on your requirements, then pipe that to a set-ummailbox, so like so;

get-mailbox -Database "GUID" | Set-UMMailbox -OperatorNumber 1300

Don't know if it work work, I'm kinda shooting in the dark and making logical assumptions.

If, however, you have no "valid" rule for what users are having what number, then I am afraid there is no easy way to do this! Maybe you could construct a CSV of the users you require to have each number, and pull that into PS to work with, but without a bit of research (and some testing) I couldn't say for sure.

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by:BrassMonkey
ID: 24373846
Each user is getting a number based on where they would like each user to goto when dialing 0 from their phone. For the clinical staff they would like the 0 to dial the clinical receptionist. The executive staff they would like to dial 0 and have it goto the exec receptionist. All users are under one storage group. The only real differing points are groups they they belong to in AD. Example the clinical staff is in a Security group called Clinical staff, the others are in various other groups based on job title.

I am afraid that it will probably take longer to construct something than it woud to change them all manually.
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Accepted Solution

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Stephen Croft earned 2000 total points
ID: 24374686
I would agree to be honest. If yo 7had 1,000+, then it may be worthwhile chasing this, but as it stands it's not.

Anyway changing 150 users will only take an hour or so, find a teaboy to help ;)

Seriously, do it manually, and just change your "New User" process to catch any new starters :)
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