I have a network containing 70 users using windows xp and some have vista business and domain controller having server 2003 standard edition and email server having unix. there is no firewalls on the network.
I am trying to install trend micro officescan client/server on the DC with an administrator account. the installation runs fine until i get by the screen to activate antivirus, damage clean up and web threat protection. "I enter correct activation codes from the trend micro website" but i get an error: (trend micro officescan, enter valid activation code)
I have however tried installing it on a normal pc on the same network but i still get the same error.
I went ahead and installed trend micro officescan client/server 8.0 on a different machine from a different netwok with the same media and it accepts the activation codes 100%. any ideas? i have called trend micro tech support but they couldn't help me. i have tried their trial activation codes and they also dont work.