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AD user loses personal drive from time to time

Posted on 2009-05-13
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Last Modified: 2013-11-25
Hello!

One of my AD users is experiencing that he loses his personal network drive from time to time.

In Active Directory Users and Computers, under the profile tab, he has P: connected to \\server2\personal\user. this works okay, but sometimes when the user logs in, the P drive is gone and replaced by a Y-Drive?? How can this be, and how can i ensure that he always receives the right drive letter?

Thanks!
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Question by:johnnybrian
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by:delyan_valchev
delyan_valchev earned 334 total points
ID: 24372487
Do you have any logon scripts configured for this user? Possibly a rogue logon script remaps the drives.
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by:johnnybrian
ID: 24372648
Yeah have one, but its configured to map a public drive, and it continues to work flawlessly.
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by:delyan_valchev
delyan_valchev earned 334 total points
ID: 24372809
I cannot think of any way the OS maps exactly drive Y: (and not O: for example) except:
- domain or local logon script
- manual non-persistent mapping
puzzler...
Have you tried if the user is experiencing the same problems on a different workstation or other users to the same workstation? This way you can isolate if the root cause is the user configuration or the OS/computer settings.
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by:johnnybrian
ID: 24373101
Thats not a bad idea, havent tried it but will give it a go and check back.
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by:snusgubben
snusgubben earned 166 total points
ID: 24373558
Also check in "disk manager" on the problem host that not any other disc devices has taken the letter P:

ie. USB memory stick, camera, mobile phone, external disks etc.

If a USB device will take the P-letter it does and needs to be configured to take another letter.
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johnnybrian earned 0 total points
ID: 25447205
None of the solutions worked im afraid, ended up deleting the users P drive and restoring it again. That did the trick.
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