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BSOD - 0x0000009c, (0x00000003,0x808977a0,0xb620000e,0x0102010a) STOP ERROR

Posted on 2009-05-13
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1,605 Views
Last Modified: 2012-05-06
Dear all,
In a Windows 2003 Server Standard R2 with SP2, 2GB RAM, 2 X SATA HDD Raid 1 I got the attached error.
The server is a domain controller and it also hosts an SQL Server 2000.
It belongs to a client of mine and I found it like that. No HW or SW changes have been made recently.
This is a custom made "server" and when it is powered on then after a while shuts down getting a Blue Screen. There is no pattern on the event and it could happen anytime.
Is there any way I could find the cause of the error and proceed to a possible solution?
I know there could be a lot of possible causes but I would like to start from somewhere.
Thank you very much in advance.
Nikos
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Question by:gloec
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Author Comment

by:gloec
ID: 24372885
It seems that there is a problem when I am trying to attach the image, therefore I will try to describe it:
Source: System error
Category: (102)
Event ID: 1003

Error code 0x0000009c, parameter1 00000003,parameter2 0x808977a0,parameter3 0xb620000e,parameter4 0x0102010a

Sorry, for any inconvenience!
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Expert Comment

by:PeteJThomas
ID: 24372983
Have a look through this -

http://www.windowsbbs.com/windows-server-system/63478-bugcheck-stop-0x0000009c-dump-data.html

So would appear to be a hardware error. You might want to consider stripping anything that isn't absolutely necessary out of the server, removing all but 1 memory stick, swapping the memory about etc to eliminate as many components as possible...

It's a start at least! :)

Pete
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Accepted Solution

by:
gloec earned 0 total points
ID: 24393060
What I did, was to decrease the memory size and the processors number from 2 to 1 the SQL uses and I did not get any Blue Screen since then.
I am trying to figure out why that happened and I really can't!
I am closing the question.
Thanx.
Nikos
 
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