jseekings
asked on
hieroglyphics virus on desktopus on everything eccept internet
My computer boots up and the screen is hieroglyphics, icons ok but cannot run anything as the letters are garbage. I have superantispyware and kaspersky. windows xp office 2003 and am puzzled as to how I can put this one right. Help please. Internet works but even that showed yahoo as all mails unread (bold) although it stated 3 unread.
Can you boot the computer from a Windows CD? If so, do you still get hieroglyphics? If so, then it's not a virus. If not, then go to http://www.ubcd4win.com/ and create a bootable CD (include the Kaspersky add-in). This should give you sufficient tools to start breaking the virus down.
ASKER
if no hyroglyphics when I try it, do I continue to try and repair?
Depends. What CD did you boot with? What led you to believe it was a virus? If you're booting with the Windows CD and the OS just got out of whack, then try repairing. If you are sure it is a virus, then continue with the UBCD tool.
ASKER
I have only booted from hard drive so far but will boot from original windows cd when I get home. Will get back to you.
ASKER
the system disk came up ok in english but restarted to load devices 3 times them crashed with blue screen of death.
At what point does it give you the blue screen? After you started the reinstallation? What are the error codes on the blue screen? Had you recently installed any software updates or added any hardware? Can you boot into Safe Mode (by pressing F8 at startup)? If you can get to the F8 screen, what happens if you choose "Last known good configuration"?
ASKER
it stops with 34 minutes of repair time left. blue screen goes off too quick to see codes. yes windows updates were installed automatically on shut down. I got onto the system and ran anti virus and found nothing.
ASKER
didnt know how to
ASKER
didnt know how to go to last known config
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