Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Error running the windows sybase configuration utility

Posted on 2009-05-13
2
Medium Priority
?
664 Views
Last Modified: 2012-05-06
When I run the Sybase Server Config program it fails. The error message is:
---------------------------------------------------------------------------------------------------
05/13/09 08:22:23 AM Running task: create the master device.
05/13/09 08:22:23 AM Calling the shell with 'c:\sybase\ASE-12_5\bin\sqlsrvr.exe
                     -dc:\sybase\data\master.dat -b200M -z2048
                     -ec:\sybase\ASE-12_5\install\errorlog -sSQLIDCSWNJ003 '.
05/13/09 08:22:33 AM Calling the shell with '128 = return code.'.
----------------------------------------------------------------------------------------------------------
The the full contents of the log is attached. I am executing
C:\sybase\ASE-12_5\bin\SYCONFIG.exe from the command line.

The OS is Windows Server 2003 x64 with all current patches, the Sybase version is 12.5.03 32 bit
051309.txt
0
Comment
Question by:IDCSSupport
2 Comments
 
LVL 19

Accepted Solution

by:
grant300 earned 2000 total points
ID: 24376117
If I had to guess, I would say you have any of three problems:
 - 12.5.03 is not supported on 64 bit Windows Server 2003.  12.5.03 is very old and was never all that stable.  You should patch up to at least 12.5.1, assuming it is supported on 64 bit WS
 - You have a file protection problem that is preventing Sybase from writing to the master device to the disk
 - You have a network security issue.  WS 2003 has all kinds of security barriers setup by default.  It can be a real pain in the rear to knock enough stuff down for things to actually run and communicate.

From the log I can see it took about 10 seconds to fail so I am guessing that it is not a network issue, yet.  Stay tuned; you will deal with that too before it is all over with.

Check the privs/protection in the directory structure where you are trying to place the master device.

I would also check to see if the configuration you are running is actually supported.  My guess is no.  Given that and the fact that you are on an antique and no longer supported version, I would plan on, at minimum, patching up to 12.5.4 and perhaps going to 64 bit ASE at the same time.  There is not much point in running 32 bit databases on 64 bit operating systems as you get no advantage.

You can, of course, take this opportunity to go to ASE 15.0.3   If you are worried about the migration, don't be.  It is pretty straight forward and there is even a 12.5.x "compatibility mode" setting that eliminates the need to retune any queries.

Regards,
Bill


0
 

Author Closing Comment

by:IDCSSupport
ID: 31580985
Thanks
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The first step to building an amazing About page is to figure out what you want the page to say about your company. You then must grab the attention of the reader, boast a bit, tell a story and let others brag about you. With a little bit of thought…
In a use case, a user needs to close an opened report by simply pressing the Escape (Esc) key. This can be done by adding macro code in Report_KeyPress or Report_KeyDown event.
This course is ideal for IT System Administrators working with VMware vSphere and its associated products in their company infrastructure. This course teaches you how to install and maintain this virtualization technology to store data, prevent vuln…
Integration Management Part 2

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question