Solved

Error running the windows sybase configuration utility

Posted on 2009-05-13
2
640 Views
Last Modified: 2012-05-06
When I run the Sybase Server Config program it fails. The error message is:
---------------------------------------------------------------------------------------------------
05/13/09 08:22:23 AM Running task: create the master device.
05/13/09 08:22:23 AM Calling the shell with 'c:\sybase\ASE-12_5\bin\sqlsrvr.exe
                     -dc:\sybase\data\master.dat -b200M -z2048
                     -ec:\sybase\ASE-12_5\install\errorlog -sSQLIDCSWNJ003 '.
05/13/09 08:22:33 AM Calling the shell with '128 = return code.'.
----------------------------------------------------------------------------------------------------------
The the full contents of the log is attached. I am executing
C:\sybase\ASE-12_5\bin\SYCONFIG.exe from the command line.

The OS is Windows Server 2003 x64 with all current patches, the Sybase version is 12.5.03 32 bit
051309.txt
0
Comment
Question by:IDCSSupport
2 Comments
 
LVL 19

Accepted Solution

by:
grant300 earned 500 total points
ID: 24376117
If I had to guess, I would say you have any of three problems:
 - 12.5.03 is not supported on 64 bit Windows Server 2003.  12.5.03 is very old and was never all that stable.  You should patch up to at least 12.5.1, assuming it is supported on 64 bit WS
 - You have a file protection problem that is preventing Sybase from writing to the master device to the disk
 - You have a network security issue.  WS 2003 has all kinds of security barriers setup by default.  It can be a real pain in the rear to knock enough stuff down for things to actually run and communicate.

From the log I can see it took about 10 seconds to fail so I am guessing that it is not a network issue, yet.  Stay tuned; you will deal with that too before it is all over with.

Check the privs/protection in the directory structure where you are trying to place the master device.

I would also check to see if the configuration you are running is actually supported.  My guess is no.  Given that and the fact that you are on an antique and no longer supported version, I would plan on, at minimum, patching up to 12.5.4 and perhaps going to 64 bit ASE at the same time.  There is not much point in running 32 bit databases on 64 bit operating systems as you get no advantage.

You can, of course, take this opportunity to go to ASE 15.0.3   If you are worried about the migration, don't be.  It is pretty straight forward and there is even a 12.5.x "compatibility mode" setting that eliminates the need to retune any queries.

Regards,
Bill


0
 

Author Closing Comment

by:IDCSSupport
ID: 31580985
Thanks
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Note: This is the second blog post in a series on email clearinghouses (https://www.xmatters.com/alert-management/blog-email-has-failed-us?utm_campaign=70138000000ydLoAAI&utm_source=exex&utm_medium=article&utm_content=blog-post).   Every month t…
When we talk about DevOps toolchains, I sometimes wonder how many people really get what we’re talking about. I don’t know if it’s just semantics or tone or something else, but sometimes I think it just sounds like buzzword sausage. So it’s always …
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now