Solved

Scalar 24 - Blank LCD

Posted on 2009-05-13
2
607 Views
Last Modified: 2013-11-14
I have a brand new Scalar 24 tape library and I've noticed that the LCD panel at the front of the device goes blank after some time. Pressing a button on the front doesn't return the display and the only way to bring it back up is be performing a power reset. Is this normal or is there a setting I can configure to stop this? If neither, would the problem would be a defect with the device?

The Scalar appears to be running a newer firmware than the one available on Quantum's website.

Thanks

P.S. - This used to happen with 2 Superloader 3 devices but since a firmware upgrade it hasn't happened since...
0
Comment
Question by:markpetch
2 Comments
 
LVL 23

Accepted Solution

by:
ComputerTechie earned 500 total points
ID: 24376331
I would send a support email to Quantum letting them know to see if it an known issues with the unit.

CT
0
 

Author Closing Comment

by:markpetch
ID: 31580996
Quantum replaced the unit because it was faulty.
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Problem description :  Some external hard disks / USB flash drives do not show actual space as mentioned in the factory settings. This is a common problem when you use an 8 GB USB drive to make it bootable to install a firmware/ driver on a serv…
AWS Glacier is Amazons cheapest storage option and is their answer to a ‘Cold’ storage service.  Customers primarily use this service for archival purposes and storage of infrastructure backups.  Its unlimited storage potential and low storage cost …
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question