I have a customer in a large corporation that uses Outlook 2003 (Cached mode) in Windows XP SP2 and is in an exchange 2003 environment. She is a delegate on her executives mailbox and receives his meeting notices and he does not. Recently when she occasionally declines a meeting notice for her VP, that part is successful but then she cannot delete the declined notice itself from her inbox.
It does not give any specific error, it just will do nothing and stay in her inbox. Only way I can remove it from her inbox is to close outlook and restart her computer and when Outlook comes back up I can delete it and it will go to deleted items correctly. I even recently re-imaged her PC whith entire new profile and did not bring any settings back other than her signature block and NK2 file and problem persists.
Any help would be appreciated.