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ie7 crashes on module mcvcr80.dll

Posted on 2009-05-13
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Last Modified: 2013-12-08
When I try to open a pdf link through ie7 on a terminal server then I get the following error message
Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             iexplore.exe

  Application Version:                           7.0.6001.18000

  Application Timestamp:                    47918f11

  Fault Module Name:                          MSVCR80.dll

  Fault Module Version:                        8.0.50727.1434

  Fault Module Timestamp:                 4757746d

  Exception Code:                                  c0000005

  Exception Offset:                                00050aa3

  OS Version:                                          6.0.6001.2.1.0.18.10

  Locale ID:                                             1033

  Additional Information 1:                  fd00

  Additional Information 2:                  ea6f5fe8924aaa756324d57f87834160

  Additional Information 3:                  fd00

  Additional Information 4:                  ea6f5fe8924aaa756324d57f87834160

 

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Question by:jim3725
2 Comments
 
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drewha1969 earned 500 total points
ID: 24378780
I would first  try installing the latest version of Adobe Reader and see if that fixes your problem.

If that does not work, then there may be a problem with the MSVCR80.dll.  First check if it exists in the Windows\WinSxS directory.  If it does, then the .dll may be corrupted you can try to delete the file and reinstall the application that installed it (i.e. .net) although figuring out which application installed it may be tricky.  

This is further explained in the following article:
http://www.instant-registry-fixes.org/why-do-i-keep-receiving-msvcr80dll-missing-errors/

 
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Author Closing Comment

by:jim3725
ID: 31581049
good article explaining side by side execution, but doesn't fix my issue
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